As a Senior Customer Service Executive, you will efficiently handle email inquiries, ensuring prompt and effective resolutions for customers, including direct responsibility for key client accounts.
Responsibilities
Maintain regular liaison with workshop logistics and various departments to keep customers informed.
The Client
Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
This role is working within a global manufacturing business with a superb reputation with aftersales and customer service.
After 15 years, Kate the current Head of Customer Services is moving on to a pastures new and is leaving behind a fantastic role within a super team which she has grew and moulded.
A truly fantastic role has become available for one of my most amazing clients based in Redditch.
Central Employment are working in partnership with a leading UK Web-Print specialist, as they look to strengthen their Customer Marketing team, hiring a data focused Senior CRM Manager.Circa £55,000 DOE, hybrid working ( 3 days from the office), excellent staff benefits and part of an expanding in-house Customer Marketing team.
This role will lead an expanding CRM team with managerial responsibility for a CRM Manager.
It will be a key role within the Customer Marketing team, delivering the projects that will drive increased loyalty and spend from an existing customer base.
This is a senior role in a growing business with a key spotlight on the delivery to time, cost and quality.
NMS Recruit are seeking an experienced energetic Provisioning Manager to join a thriving telecoms business.
The Provisioning Manager will be a high energy motivated leader and will be required to be present and visible to drive team culture and positivity to the business and through their team of Team Leaders and Provisioning Agents.
Join our vibrant team as a Customer Service Manager for our esteemed manufacturing client in Huddersfield!
I'm on the hunt for a proactive individual who can spearhead exceptional customer service initiatives, ensuring that orders are processed promptly and accurately while also optimising their operational processes for efficiency and effectiveness.
We are seeking a dynamic Customer Service Team Leader to join our team and lead our customer service department towards excellence.
In this role, you will be instrumental in supervising and managing our customer service team to ensure unparalleled support is delivered to our valued customers, while meeting Key Performance Indicators (KPIs) consistently.
If you are passionate about health, wellness, and providing exceptional customer service, we invite you to join us on our mission to empower individuals to live healthier, happier lives.