This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.
Their Brokerage Operation division is now seeking an additional Corporate Actions Senior Associate to join a team responsible for identifying, tracking, processing, and reporting all Corporate Action events and Dividends, which effect any security position held by clients on their Retail Investment Platform.
Even during these unprecedented times, my client a global leading financial services organisation is still very much "business as usual".
They have consistently grown and evolved over the last couple of years and this is something that is not going to change.
£65,000 20% Bonus 12% Pension Life Cover Private HealthCare
Hybrid working - 3 days in office
The Role
This is an extremely varied role whereby the right candidate will have the chance to partner across the business from Credit, Finance, Operations and Sales!
In the role of Senior Pensions Administrator, you will take on more advanced calculations and complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of the Pensions Administrators.
As a leader in the marketplace, WTW offers an excellent opportunity for experienced pension professionals.
As a reward for your efforts we will offer you a competitive salary and benefits package along with potential progression opportunity, support and further training.