Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.
A great opportunity has arisen for experienced Senior Account Manager / Account Managers with a passion for charities, purpose and doing good, to join a well-established Creative Agency.
£30-40k plus FANTASTIC benefits
The agency are ideally looking for a couple of Account Managers and the roles will initially be a short term FTC however there is a strong possibility the positions will go permanent.
Central London, (hybrid working 3 days in the office)
As an international law firm, this business has built an enviable reputation for advising on high-profile and ground-breaking global transactions for a portfolio of blue-chip clients.