We have an exciting opportunity for an Application Support Analyst toprovide professional and responsive support for off-the-shelf and bespoke software to agreed SLAs, facilitating end to end Incident and Problem resolution.
About the role
This is a full-time permanent post and offers hybrid working spending 2 days based in our Oldham office and the remaining 3 days working remotely.
Providing software support to both Hedgehog and 1Cover, our partner Orpheus Software who are based in Reading are looking for a Senior Application Support Engineer with experience in the Insurance industry.
This role will allow you to be a significant part in helping shape our businesses moving forward.
The Company
Rostella is based in the heart of Cardiff and provides quality car insurance services to car insurance provider Hedgehog in the UK, and more recently travel insurance services to 1Cover in Australia.
An excellent opportunity has become available within a successful and progressive technology and IT business located in the Greater Southampton area for an Application Support Analyst to join their growing team.
This role is vital in ensuring the company provide a seamless service to their customers, which is one of their highest priorities and they pride themselves on continuously delivering this exceptional standard to their clientele at all times.
This has led to them rapidly gaining success in the last few years, allowing them to expand their core functions and take on new like-minded members of staff.
My client is searching for a hands on, technical, user-focused and passionate person to join as a Senior Applications Engineer.
The role focuses on delivering technology change to the business and supporting the adoption of business systems through the delivery of staff support.
The primary responsibility revolves around implementing technology upgrades within the company and aiding staff in adopting business systems smoothly.