My client, a dynamic IT solution consultancy with ambitious growth plans for the upcoming year, is seeking to expand its Service Desk Support Team by adding a new IT Support Engineer.
This role focuses on providing exceptional IT services within a heavily focussed Microsoft 365 environment.
You will be providing solutions to clients across different sectors.
My client is looking for someone to join their support team to fulfil 2nd line support responsibilities.
2nd Line Technical Support £30,000 Newcastle On-site
The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through various channels such as telephone or ticketing systems.
Providing 2nd line technical support to clients, troubleshooting their issues over the phone and via email.
General
Expansion to date has been achieved through a combination of organic growth and strategic acquisitions and to continue this trajectory they are recruiting for a 2nd Line Support Engineer to join their team who will be responsible for delivering a first-class support service to their clients.
My client is a rapidly growing SME business who provide SaaS software solutions to organisations across the UK.
Expansion to date has been achieved through a combination of organic growth and strategic acquisitions and to continue this trajectory they are recruiting for a 1st Line Support Engineer to join their team who will be responsible for delivering a first-class support service to their clients.
My client is a rapidly growing SME business who provide SaaS software solutions to organisations across the UK.
Key responsibilities will include
Providing 1st line technical support to clients, troubleshooting their issues over the phone and via email.
With an aim for technical excellence, this company offers strong progression and training opportunities, alongside the opportunity to work alongside some of the best in the industry.
They are on a journey of service excellence and are looking for proactive team players to join them in their growth.
A thriving company in the Durham area is looking to expand their network services for their large client base.