The End user support analyst will provide essential 2nd line support within the Technology department, focusing on ensuring the smooth running of computer systems.
This role is ideal for a problem solver with a keen interest in IT, looking to make an impact in the Industrial/Manufacturing industry.
This company is a renowned leader in the Industrial/Manufacturing sector, employing over 500 individuals across the globe.
Working within the Technical Support team, this role will involve proactive investigation, fault finding, problem-solving, troubleshooting, and resolution of customer support requests via phone, email, chat, WhatsApp and tickets.
Everything about CSL is designed to keep our customers connected, secure and live.
Simplicity, service and reliability have been at the heart of everything we do since CSL was founded in 1996.
Activities will include 'in depth' analysis, design (both for high and lower-level solutions)
My client provide fully managed single or multi-path solutions to connect any life, mission or business-critical IoT application
You will be involved in the design of networks, systems architecture as well as the development and integration of overall solutions, support of IT network infrastructure, Consultancy, network security to both internal and external customers.