If you have experience as a Team Leader within Customer Service, Call Centre or Primary Care this is a role that offers a focused and rewarding environment, with a welcoming and supportive team.
As Team Leader for the Care Navigation team you will maintain the required level of performance from the team, across both productivity and quality.
This is a Monday - Friday position, on top of basic salary is a quarterly performance based bonus.
This is a fantastic opportunity for a candidate with previous management experience or a current Senior Pensions Administrator ready to take that next step up.
Dealing with some of the most successful companies and government agencies in the UK, excellence, integrity, professionalism, partnership, commercial and innovation are therefore at the heart of everything we do.
EQ is a company that has been built with strong values at the very core of our offering.
Client: We are looking for a tenacious, experienced, and highly engaging Senior Project Manager - Operations for our super cool, creative and caring client - a very established full-service creative events and engagement agency delivering magic for audiences in virtual, hybrid and live events, strategy, content, production and technology.
Leadership is the challenge to be something more than average!
We are looking to recruit a Care Team Leader who will join our team.
Striving to provide a positive customer experience, the Care Team Leader will manage and lead the shift, overseeing a committed team of care staff to deliver highquality, personcentered care.
The Care Team Leader will play a crucial role in supporting residentaily activities, ensuring optimum wellbeing, independence, and a positive experience.
As a Team Leader at a Barchester care home, you'll help to make our residents' lives stimulating and fulfilling so that we can deliver the person-centred care and support they deserve.
Always focusing on respecting our residents' independence, privacy, dignity and choice, you'll lead and supervise our Carers and Senior Carers with the support of a Registered Nurse or Care Practitioner.
We'll rely on you to make sure individual care plans are followed to the letter so that we can achieve the highest standards.
The purpose of the Team Leader role is to take responsibility for setting the standard and leading the team to deliver an exceptionally high professional standard of service.
Purpose of the Role
To offer exceptional Customer Service to customers, retailers, and visitors.
You will report directly to the Project Manager and your role will be to manage the design (including challenging solutions and identifying opportunities for innovation), construction, commissioning and putting to work of contracts to ensure they are completed in the most efficient manner to the specification, within the time required and within the tender estimate without risk to the health and safety of all concerned while ensuring good customer satisfaction.