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Purpose of the Role The Security Officer is accountable to the Security Manager for the support and delivery of security within the site. The Security Officer will ensure exemplary standards of security and customer service are provided to the client and visitors to the site at all times. The Security Officer is the public face of the security team and should act with professionalism at all times, a can do attitude is essential in this highly influential role. Key Responsibilities To be part of a team in a roster pattern. To readily interact with all visitors / tenants within the buildings, delivering a first class customer focused service. Carry out regular patrols of the various buildings detailed in the site Assignment Instructions being proactive at all times. Ensure compliance with all internal procedures, site processes and external bodies including enforcement agencies and auditory bodies Ensure a timely response to all security issues and events Be professional, pleasant, friendly, courteous and helpful at all times whilst carrying out duties to the highest levels. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. Continuously look for opportunities to be of assistance to visitors to the buildings proactively offering assistance wherever opportunities arise. To ensure that the site is a safe and non-threatening environment for all visitors / tenants. Ensuring all incidents are managed in accordance with site policies and procedures. Liaising with the Security Manager proactively reacting to incidents and ensuring colleagues are fully briefed and supported at all times. To deal efficiently and effectively with emergencies including fire and bomb scares ensuring the onsite team and client are kept fully informed at all times. Intelligent understanding of human behavior, monitoring and surveillance of suspect individuals logging and reporting incidents in line with site / company polices. Maintain vigilance and highlight / manage unauthorised access by banned persons. Provide assistance to third party contractors / visitors ensuring all site procedures / policies are adhered too. Maintain continuous monitoring of site radio systems adhering to correct radio procedures at all times. Diligent management and maintenance of site records / reference materials including Health & Safety records, Incident Forms and the site occurrence book To provide regular liaison and timely feedback to the management team on all aspects of service delivery, implementing effective solutions and corrective action to enhance the service. Report any event that may be detrimental to the fulfillment of the provision of security on site to the Security Supervisor/Security Manager. Support the Security Manager with any internal / external audits in line with company polices and procedures. Make certain that the Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client. Undertake any other reasonable duties as required to meet the needs of the business Ensure a timely response to all security issues and events. Skills, Knowledge and Experience QUALIFICATIONS AND EXPERIENCE Essential: Own transport /use of public transport Successful track record of delivering security solutions to internal client base SIA Door Supervision licence Experience of working in a customer focussed environment First aid qualified or willing to work towards qualification Desirable: CCTV SIA Licence Professional or further qualification in Security COMPETENCIES Good verbal and written communication skills. Able to articulate clearly and credibly with the client, senior managers and all staff. Capability to work unsupervised and take responsibility Aptitude to remain calm under pressure Smart appearance Flexible/Can Do Attitude Smart appearance Working Hours - 4 on 4 off rotational pattern - 40 hours Salary - £24,524.00 #LI-DNI Please see our Benefits Booklet for more information.
Job Reference: /SC/01-07/1219/3 Job Title: Security Officer Location: Widnes Pay Rate: £11.77 Hours per week: Variable Shift Rota - 19:00 - 07:00 -42 hours per week Business Overview OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operatesacross the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Role Overview We are currently recruiting forA Security Officer to join our passionate and driven team based at our client's site in Widnes. You will undertake duties including greeting of visitors and staff. Issuing visitor and staff passes, Gatehouse duties, Carrying out searches. Benefits Access to high street discounts Recognition scheme OCS Stars' Training and Development- apprenticeships, e-learning Access to our Employee Assistance Programme- 24-7 Wellbeing Support Wide range of retail discounts Discounted gym membership Join our Cycle to Work scheme Access to "CHROMA", our internal colleague-led diversity and inclusion community join a committee or take part in our events Access to internal Mental Health First Aiders Key Responsibilities: You will be providing an efficient and effective Security Service, ensuring high standards are delivered and maintained across the site. Managing the access and egress of the site completing logs where required. Regular site patrols, check calls and reporting of incidents. Gatehouse Duties You will have a high standard of professionalism and be extremely security conscious. Ensure the safety and security of the premises during the assigned shifts. Respond promptly to security incidents and emergencies. To ensure the delivery of consistently high standards of customer service. To promote and uphold the principles of security in accordance with the policies and directive. To maintain logs of messages and arrival of visitors. To adhere to the company's dress code and wear correct uniform. Carrying out vehicle checks and searches To fulfil health and safety responsibilities by adherence to the requirements of the company's health and safety policy and health and safety management plans. To comply with the company's policies, management plans and procedures. About You: Applicants must have the right to work in the UK Previous experience in a busy security role Strong people and customer service skills Effective communication skills A drive to succeed by working as part of a close-knit team We want to see enthusiasm, a proactive attitude and your ability to deliver excellent customer service. You need to be well presented, punctual and focused on attention to detail. Must be confident in lone working. A Criminal Record Check, employment history and Right to Work check. SIA LICENSE Is a requirement. How to apply If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply! Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply) https://b/form/f3343c912a8643b69cfdc89dc2bbba8f
Job Reference: /SC/01-07/1218/3 Job Title: Security Officer Location: Widnes Pay Rate: £11.77 Hours per week: Variable Shift Rota - 19:00 - 07:00 - 42 hours per week Business Overview OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operatesacross the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Role Overview We are currently recruiting forA Security Officer to join our passionate and driven team based at our client's site in Widnes. You will undertake duties including greeting of visitors and staff. Issuing visitor and staff passes, Gatehouse duties, Carrying out searches. Benefits Access to high street discounts Recognition scheme OCS Stars' Training and Development- apprenticeships, e-learning Access to our Employee Assistance Programme- 24-7 Wellbeing Support Wide range of retail discounts Discounted gym membership Join our Cycle to Work scheme Access to "CHROMA", our internal colleague-led diversity and inclusion community join a committee or take part in our events Access to internal Mental Health First Aiders Key Responsibilities: You will be providing an efficient and effective Security Service, ensuring high standards are delivered and maintained across the site. Managing the access and egress of the site completing logs where required. Regular site patrols, check calls and reporting of incidents. Gatehouse Duties You will have a high standard of professionalism and be extremely security conscious. Ensure the safety and security of the premises during the assigned shifts. Respond promptly to security incidents and emergencies. To ensure the delivery of consistently high standards of customer service. To promote and uphold the principles of security in accordance with the policies and directive. To maintain logs of messages and arrival of visitors. To adhere to the company's dress code and wear correct uniform. Carrying out vehicle checks and searches To fulfil health and safety responsibilities by adherence to the requirements of the company's health and safety policy and health and safety management plans. To comply with the company's policies, management plans and procedures. About You: Applicants must have the right to work in the UK Previous experience in a busy security role Strong people and customer service skills Effective communication skills A drive to succeed by working as part of a close-knit team We want to see enthusiasm, a proactive attitude and your ability to deliver excellent customer service. You need to be well presented, punctual and focused on attention to detail. Must be confident in lone working. A Criminal Record Check, employment history and Right to Work check. SIA LICENSE Is a requirement. How to apply If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply! Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply) https://b/form/f3343c912a8643b69cfdc89dc2bbba8f