__________________
___________________
____________________
______________________
____________________
_________________________
_______________________
______________________
________________________
____________________
Door to door travel 25 days annual leave bank holidays plus extra day per annum Opportunity to work 9 days in every fortnight Role Overview: In line with the business's growth plan we are continuing to expand the engineering teams. This is a highly rewarding position, joining a strong and dedicated operations team, providing a high level of job satisfaction. The successful candidate must be self-motivated and able to organise themselves, as well as contributing to the operational team, whilst delivering the highest level of customer service to all clients. They should have the ability to carry out preventative servicing and fault find as required on electronic security systems. Benefits include but not exclusive to: Paid door to door travel for Engineers. Wellness & Employee Assistance Programme (EAP) Perkbox access to a huge range of free perks and discounts Regular One 2 One Check-Ins with Line Manager Continued Professional Development & Ongoing Training 25 Day Holiday Plus Bank Holidays Increasing to 35 Days ( 1 Day Extra Per Annum To 30 Days & A Further 5 Days After 10 Years ) Flexible & Remote Working Where Possible Company Culture That Promotes Work Life Balance Access To Mental Health Care Support Salary Sacrifice Pension Scheme Childcare Voucher Scheme Max 3 Year Old Company Vehicle Death in service Duties & Responsibilities Carry out preventative maintenace of electronic security systems Carry out reactive fault investigation and repairs of electronic security systems To provide reliable, quality support to our customers at all times To have a professional telephone and face to face manor Assist clients and regional team with technical issues either on the phone or face to face Have a flexible approach to working hours when required Provide assistance and training to other Amthal team members as required Ensure you operate in line with Amthal's vision mission and values Skills & Experience Must have a high level of experience of our industry Excellent technical knowledge of security systems Have a systematic/logical approach to tasks & problems Ensure all tasks are carried out quickly & efficiently Be presentable in person and in vehicle and tools Excellent communication and organisational skills Be aware of and responsible for the equipment required to complete the necessary works including emergency van stock. Understand the need for precise completion of paperwork records of jobs and full use of PDA device. Have a polite but assertive telephone manor Good knowledge of London and the home counties postcodes Good customer service skills ability to motivate staff & colleagues and lead by example The ability to think laterally and "out of the box" Prompt and consistent time keeping Health & Safety Responsibilities The successful candidate must be able to demonstrate a personal commitment to health, safety and the environment by following: Amthal Fire & Security's health & safety policy & procedures The health & safety at work act along with all site specific & statutory health, safety and environmental regulations & policies Method statements and risk assessments