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About The Role You will be working on a variable shift rota, Monday to Sunday (Day & Night Shifts), as and when required to cover holidays and sickness on a casual basis. Duties and Responsibilities: Securing premises and personnel by monitoring CCTV footage Informing violators of policy and procedures Permitting entry in line with companies' entry Restraining trespasses Maintaining security and telecommunication systems Maintaining environment by monitoring and setting building and equipment controls Controlling car parking access Producing ID access cards for staff/contractors using security system Assisting with ID card issues Issuing keys in line with company policy Checking in contractors/ issuing passes and informing Engineers Monitoring and answering e-mails Completing Reports by recording observations, information, occurrences and surveillance activities Must be able to be available to work both days and nights and weekends Patrolling both internal and external areas Locking and unlocking premises Manning the control room (SIA PSCCTV holder only) Helping visitors and customers Providing a visual deterrent Requirements: Valid SIA Security Guard or Door Supervisor Licence Able to provide a checkable work history for screening to BS5758 Valid SIA PSCCTV Licence Customer service skills. Good communication skills UK Driving Licence 1st Aid certificate Own transport Well presented Articulate Able to cover the Poole, Bournemouth, and Boscombe areas Demonstrate good customer skills Patrolling internal & external areas using patrol monitoring readers, reporting security issues, health and safety issues, and defects Keeping accurate records both written and computer based Computer literate - Must be able to use Microsoft Office Able to use tact and diplomacy to defuse situations About The Company OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.