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Job title Security Officer Site Name and Location Derbion, Derby Working Hours 4 on 4 off rotational pattern - 42 hours per week Purpose of the Role The Security Officer is accountable to the Security Manager for the support and delivery of security within the site. The Security Officer will ensure exemplary standards of security and customer service are provided to the client and visitors to the site at all times. The Security Officer is the public face of the security team and should act with professionalism at all times, a can do attitude is essential in this highly influential role. Key Responsibilities To be part of a team in a rosta pattern. To readily interact with all visitors / tenants within the buildings, delivering a first class customer focused service. Carry out regular patrols of the various buildings detailed in the site Assignment Instructions being proactive at all times. Ensure compliance with all internal procedures, site processes and external bodies including enforcement agencies and auditory bodies Ensure a timely response to all security issues and events Be professional, pleasant, friendly, courteous and helpful at all times whilst carrying out duties to the highest levels. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. Continuously look for opportunities to be of assistance to visitors to the buildings proactively offering assistance wherever opportunities arise. To ensure that the site is a safe and non-threatening environment for all visitors / tenants. Ensuring all incidents are managed in accordance with site policies and procedures. Liaising with the Security Manager proactively reacting to incidents and ensuring colleagues are fully briefed and supported at all times. To deal efficiently and effectively with emergencies including fire and bomb scares ensuring the onsite team and client are kept fully informed at all times. Intelligent understanding of human behavior, monitoring and surveillance of suspect individuals logging and reporting incidents in line with site / company polices. Maintain vigilance and highlight / manage unauthorised access by banned persons. Provide assistance to third party contractors / visitors ensuring all site procedures / policies are adhered too. Maintain continuous monitoring of site radio systems adhering to correct radio procedures at all times. Diligent management and maintenance of site records / reference materials including Health & Safety records, Incident Forms and the site occurrence book To provide regular liaison and timely feedback to the management team on all aspects of service delivery, implementing effective solutions and corrective action to enhance the service. Report any event that may be detrimental to the fulfillment of the provision of security on site to the Security Supervisor/Security Manager. Support the Security Manager with any internal / external audits in line with company polices and procedures. Make certain that the Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client. Undertake any other reasonable duties as required to meet the needs of the business Ensure a timely response to all security issues and events. Skills, Knowledge and Experience QUALIFICATIONS AND EXPERIENCE Essential: Own transport /use of public transport Successful track record of delivering security solutions to internal client base SIA Door Supervision licence Experience of working in a customer focussed environment First aid qualified or willing to work towards qualification Desirable: CCTV SIA Licence Professional or further qualification in Security COMPETENCIES Good verbal and written communication skills. Able to articulate clearly and credibly with the client, senior managers and all staff. Capability to work unsupervised and take responsibility Aptitude to remain calm under pressure Smart appearance Flexible/Can Do AttitudeSmart appearance Working hours: 4 on 4 off rotational pattern - 42 hours per week Salary: £25,750 per annum #LI-DNI Please see our Benefits Booklet for more information.
About the Role ?? Looking for a career where your skills make a real difference? Join us as a Relief Security Officer working 36 hours per week across Days Nights and Weekends covering YORK and its surrounding areas! An SIA Licence, a driving license, and access to your own vehicle??, you're the perfect fit for our team. ? ?? But it's not just about security - your excellent customer service skills ensure a positive experience for all. And with your ability to work seamlessly in a team and your IT literacy ?? , you'll thrive in our collaborative environment. Join us in protecting what matters most. ?? ?? Apply now and embark on a fulfilling career as a Relief Security Officer covering York and surrounding areas! ? Pay Rate: £12.00ph Contracted Hours: 36 per week Shift Pattern: Days, Nights & weekends Driving Licence Essential Job Opportunity As a Relief Security Officer you will provide security services at various sites across a defined geographical area as required. Protecting the customer's employees, property and other assets in line with the relevant Assignment Instructions and site-specific customer requirements. Delivering the highest levels of customer service which consistently demonstrate Securitas' core values of Integrity, Vigilance and Helpfulness Responsibilities Meet and greet all staff, visitors and contractors in a professional and personable manner Deliver a consistently high-end customer focused experience Respond appropriately to varying and fast changing priorities Prevent and deter unauthorised access to the site. Monitor fire alarms, intruder alarms and CCTV. Conduct internal & external patrols & duties. Maintain all logbooks and records, ensure all paperwork is completed in a timely fashion and conduct effective handover procedures. Record and report all faults, health and safety hazards and unsafe working practices to management. During patrols, switch off unnecessary lights and close windows. Manage keys and perform locking and unlocking duties as detailed in the Assignment Instructions. Limited to covering around 5 sites Ensure any equipment provided by the customer and Securitas is managed in accordance with procedures detailed in the Assignment Instructions. To provide support, guidance and information to all staff, visitors and contractors whilst ensuring safeguarding of the premises. Undertake any other duties as requested by Management. Essential Skills SIA Licence Driving licence and access to a vehicle is essential Right to work in the UK and have a five-year checkable history Able to get to the Site on-time for your shifts (reasonable commute) Minimum of 1 years experience in the Security Industry Excellent customer service Computer literate Ability to practice our values of Integrity, Helpfulness and Vigilance Hard working Organised DE&I Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars, how you join us and develop your career, the way we lead our teams fair pay and benefits. To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more. If you want to learn more visit our website. Benefits Health & Wellbeing Company pension and advice and planning Life assurance scheme Discounted gym memberships Wellness advice and support, including financial, emotional and physical Dental and Physical Health Plans Lifestyle Benefits Cycle to work scheme Car lease and new car purchasing schemes Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel Mortgage Advise Payroll ISA's Eligibility for Costco Membership Learning & Development Support with further education 100's of eLearning courses Accredited courses by C&G, ILM, IOSH and SIA Leadership Development programs both local and global