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Salary: £9,360.62 per annum Job Location: Ashley Gardens, Shalford, Guildford Hours: 15 hours per week Contract Type: Permanent Operating Company: Grange Property Management Are you customer focused, confident and logical with excellent communication skills? Grange Property Management are looking for a Visiting Scheme Manager to look after our properties at Ashley Gardens, Guildford. With a 'can do' attitude you'll prioritise and manage your own workload independently. This is a varied and customer facing role supporting residents in maintaining their well-being and independence. Lone working you'll have support from your Regional Manager and Head Office Team along with a Training and Support Assistant. Organised and able to work on multiple tasks, you'll have a good understanding of building maintenance as you'll be responsible for the general management of the building including organising repairs and maintenance of communal areas as well as to the structure of the property.? You'll also manage contractors including weekly cleaning, gardening and bi monthly window cleaning. You'll be an excellent communicator who enjoys working closely with people from all backgrounds, able to develop and nurture good working relationships with residents, contractors and clients. As the first point of contact for any resident complaints, leasehold enquires or property alterations you'll be able to advise and empathise with the resident age group which is typically 60 plus. You'll carry out regular compliance and health and safety checks and manage insurance claims following appropriate policies and procedures. As a lone worker you'll be resilient and self-motivated as well as an excellent team player able to reach out and engage with the wider team. A good standard of IT knowledge and understanding is an important factor within the Scheme Managers role, you will be required to use applications such as Outlook and Word. Information on the scheme: The scheme has 18 flats, communal gardens, lounge, toilet, laundry room, car parking for residents and visitors, managers office and a lift. What you can expect from us Here at Grange we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Initial 25 Days annual leave (plus bank holidays), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of dental insurance, restaurant card and cycle to work and we also give you 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% Other perks include; Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including, but not limited to, part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Wednesday 22 nd May 2024 For further details on this vacancy and to download the role profile please visit our website or click 'apply'.? This post is subject to Basic Criminal Record Check Clearance.
No unrealistic targets or draconian management style. No hire or fire mentality ! Business Development Manager to cover South East region. circa £75000 base, plus uncapped commission to realistic 6 figure OTE, car allowance and benefits. To be considered for this role you will need to be located within the home counties, Hampshire,Oxfordshire or London and have sold a SaaS solution into the Social Housing sector or similar property portfolio management companies but we will consider other sectors. It's more about your commerciality, sales methodology and drive ! Intro. My client has been established for over 10 years throughout which time have won multiple awards to forge a reputation for providing a quality SaaS Platform product and service primarily into the Social Housing and Property Management sector but has capability and vision to expand their target audiences. The role of a Business Development Manager. With the vast amount of data available to you, you will need to contact key decision makers within your defined territory to build initial relationships to develop. Respond to enquiries and make initial contact pro-actively, positively but consultatively. Use networking tools to develop contacts and leads and keep up to date with discussion groups and media channels within your territory. Arrange and attend client meetings to listen, fact find and offer a positive solution. Attend exhibitions / conferences to really enhance your knowledge of the sector and be proactive to build your network. Final presentations to prospect clients, Subscription and Contract negotiation of contracts and close. Ongoing client management, supported by the internal Account Management team. About you as a Business Development Manager Must reside within designated territory. Incredibly self-motivated, process driven but consultative in your approach. Able to tailor your conversation and engagement style dependant on your audience. Have sold SaaS solutions is essential. Be commercial aware and astute. If this sparks an interest, please ensure CV's have depth of content and achievements otherwise your application may not be considered.
Vacancy Reference: VR/05111 Role Description: Bridge Recruitment have an exciting opportunity for a Contracts Manager to join the Team of one of our clients, an innovative company providing a wide range of cleaning services to the commercial, education, hospitality, leisure and construction sectors. As Contracts Manager, you will be required to focus on their ongoing contract, with the aim to renew next year. The ideal Contracts Manager will have an excellent track record, cleaning sector experience and strong evidence of delivering service excellence. Responsibilities: Conduct formal and informal client meetings Full ownership of the relationship mapping strategy laid out to you by the Account Director Manage all projects and push innovative solutions to clients as a primary part of your role. This means having an open mind about challenging the 'normal' scope of works and looking at how technology can be incorporated into it and provide best in class service to the client at all times Project manage IoT in the building and successful delivery of the SLA's and KPI's set on the project by the Account Director Respond to all Line Management requests in line with a client/contract KPI Attend and fully participate in monthly one to one reviews with your Manager where you will provide an overview of Operational Service Delivery, Finance, HR, H&S, RAG/Retention document and any innovation etc. Ensure that the company is compliant with all processes and procedures Attend and participate in monthly P&L reviews, to optimise and oversee operations to ensure efficiency and deliver key service commitments in line with budgets Ensure best practice is delivered and where able promote innovation/technology to support and enhance the service offering Develop strong relationships with internal and external stakeholders Ensure all operatives are fully trained and capable in their relevant role(s) Promote with the client other service offerings that you can provide, eg: SSD, FOH Reception, Landscaping, Waste, Security Services etc. Create and maintain Account Development Plans Lead, set direction and quickly embrace change in this fast-paced industry, and implement change effectively and positively within your team Develop and review your team so everyone takes ownership for the service delivery Support your team to seek and act upon feedback to improve individual performance for service measures and to own client's complaints through to completion Communicate competently and confidently on key business updates to the cleaning team regularly, in a clear and simple way, ensuring the messages are fully understood by the cleaning team and brought to life on a day-to-day basis Utilise and understand key people's metrics and HR policies and procedures to maximise the resources available and manage the performance of your business, effectively engaging your team and taking ownership in retaining your staff Be accountable for creating and developing a high performing team through the appropriate use of performance reviews, coaching and development Ensure all staff maintain safe working practice through the implementation of Company, BICSs and Health and Safety standards and regulations Ensure all sites are audited monthly and that all equipment/machines used are inline with what is listed on the asset register and are maintained as per the PPM schedule Participate in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Coordinator/Line Manager Be available to work (occasionally) unsociable hours, evenings, weekends and bank holidays when required Be actively involved in always developing the company culture Requirements: A track record of inspirational leadership Strong evidence of delivering exceptional service results through a team Flexible to fit the business needs to operate contracts and requests at different times of the day/different days of the week (within the working hours directive policies) Strong evidence of managing the employee lifecycle while complying with employment laws Highly self-motivated and able to act on own initiative A track record of using online systems and applications to complete day to day tasks such as time and attendance, on-boarding and completing company audits Strong coaching and development skills with experience of completing staff appraisals and setting staff development plans in line with the overall company goals Evidence of attaining and exceeding service-related team targets A track record of being able to communicate and liaise effectively at all levels Cleaning Sector experience Solution-driven IT literacy Experience of working with Microsoft applications (Word, Excel, PowerPoint, Outlook) Ability to multi-task and prioritise jobs in order of importance Excellent written and verbal communication skills