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Your new company Founded in 1987, our client are the UK's leading facilities management and professional services company. Across the country, our 77,500 people look after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and critical government strategic assets. We take care of our customers' people and buildings, by delivering the basics brilliantly and deploying advanced technology. Your new role The Workplace Manager plays an integral role in the delivery of FM services and in maintaining high standards of service throughout the region, acting as an ambassador for our client reporting to the Regional Workplace Manager, ideally living in the region, to ensure service levels and relationships are maintained with route clients and customers. Establishing great relationships with our customers and inspiring the team to take full ownership of all FM services are key to this role as well as driving the FM Customer service agenda across our service teams. By doing so, this role will make a real contribution to making our workplace a fantastic working environment. Work will involve being the 1st point of call for fm related duties. Dealing with any emergencies and ensuring the client is happy. What you'll need to succeed Customer focused and focused on KPI's and SLA's. Knowledge of FM would be desirable but it's not needed. What you'll get in return Training and upskilling opportunities Internal promotion opportunities Pension scheme Holidays Cycle to work scheme Employee shares scheme Vehicle provided (EV) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk