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Salary: £9,360.62 per annum Job Location: Ashley Gardens, Shalford, Guildford Hours: 15 hours per week Contract Type: Permanent Operating Company: Grange Property Management Are you customer focused, confident and logical with excellent communication skills? Grange Property Management are looking for a Visiting Scheme Manager to look after our properties at Ashley Gardens, Guildford. With a 'can do' attitude you'll prioritise and manage your own workload independently. This is a varied and customer facing role supporting residents in maintaining their well-being and independence. Lone working you'll have support from your Regional Manager and Head Office Team along with a Training and Support Assistant. Organised and able to work on multiple tasks, you'll have a good understanding of building maintenance as you'll be responsible for the general management of the building including organising repairs and maintenance of communal areas as well as to the structure of the property.? You'll also manage contractors including weekly cleaning, gardening and bi monthly window cleaning. You'll be an excellent communicator who enjoys working closely with people from all backgrounds, able to develop and nurture good working relationships with residents, contractors and clients. As the first point of contact for any resident complaints, leasehold enquires or property alterations you'll be able to advise and empathise with the resident age group which is typically 60 plus. You'll carry out regular compliance and health and safety checks and manage insurance claims following appropriate policies and procedures. As a lone worker you'll be resilient and self-motivated as well as an excellent team player able to reach out and engage with the wider team. A good standard of IT knowledge and understanding is an important factor within the Scheme Managers role, you will be required to use applications such as Outlook and Word. Information on the scheme: The scheme has 18 flats, communal gardens, lounge, toilet, laundry room, car parking for residents and visitors, managers office and a lift. What you can expect from us Here at Grange we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Initial 25 Days annual leave (plus bank holidays), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of dental insurance, restaurant card and cycle to work and we also give you 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% Other perks include; Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including, but not limited to, part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Wednesday 22 nd May 2024 For further details on this vacancy and to download the role profile please visit our website or click 'apply'.? This post is subject to Basic Criminal Record Check Clearance.
Scheme Manager Leicester £15,927 per annum Monday to Friday 21 hours over 3 to 5 days - can be flexible on this but minimum is 3 days Here at NCHA we have a fantastic opportunity for the right person to join us as Scheme Manager! John Woolman House is an independent living older person's scheme for people over 55 years. This is fabulous opportunity for someone who is passionate about supporting older people to live a happy and fulfilling life. This is a rewarding and varied role where every day is challenging but worth it. Providing "More homes, great services, and better lives" is what we aim to achieve at NCHA. Do you have current knowledge of social housing and an understanding of the issues affecting older people? Are you seeking a new challenge where you can create and embed your own footprint to make a positive difference? If yes, we would love to hear from you! The Role As a Scheme manager you will provide a housing management service to tenants who live independently within the Scheme, and acting as a coordinator, signposting and liaising with tenants' families and working in partnership with external agencies to ensure tenant needs are met. You will be responsible for running the scheme as a whole, reporting repairs and completing Health and Safety checks to ensure we consistently deliver a high service at all times. You will manage voids and lettings, ensuring the scheme is maintained and being responsible for tenant engagement and involvement. You will enjoy the company of our tenants and interact with them daily to ensure you and the team are providing the best possible care that you would want for a family member yourself. Requirements: Substantial experience of supporting vulnerable people Knowledge and understanding of the issues affecting older people. You will understand the importance of team working, people's basic human rights and the needs of people from diverse social, cultural and racial backgrounds. Basic literacy and numeracy skills Basic health and safety knowledge as well as food hygiene issues is beneficial. John Woolman House is the main location but there will be a requirement of visiting other schemes in Leicester. Why work with us? In addition to generous annual leave, development opportunities and company pension, we also have many more amazing benefits at NCHA. Over to you - click apply and show us why you are suitable! Please note that we are not currently offering visa sponsorship. As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under-represented in this area and we particularly welcome suitable applications.