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Closing date: 07-05-2024 Customer Team Leader Location: 33-35 Yeovil Road, Owlsmoor, Sandhurst, GU47 0TF Pay: £13.32 per hour Contract: 20 hours per week regular overtime, permanent, part time Working pattern: Varied shifts including afternoons, late evenings of 10pm (store closing) and weekends, to be discussed at interview. This role will include work on our Post Office Counters. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service you'll give friendly, welcoming, easy, helpful and thoughtful service every day, support with tasks on the post office counter, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends) A pension scheme with up to 10% employer contributions Wagestream a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service YuLife an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-and-wellbeing. As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.
In this incredibly varied role, you'll help manage a store that's better and more successful than ever before. You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising operational efficiency. There's real responsibility too. In the absence of the Store Manager and Assistant Store Manager, you'll be fully in charge of the store, gaining valuable experience to help you take your next step in management. It means you'll tackle everything from ordering stock to training employees, and from checking product displays to delivering sales targets. It feels great to be part of a business that does things its own way and achieves fantastic results while doing so.
£30,900 - £35,000 per annum Average uncapped bonus of £5,800 per year (with potential to earn more) 5 days a week (This centre is closed on a Sunday) Earn extra with our refer a friend scheme T&C's Apply If you are a qualified MOT Tester join us at Halfords, the UK's largest Automotive service, maintenance and repair business, where we offer great career opportunities, benefits and uncapped bonus scheme. Benefits Include: 5.6 weeks' annual leave Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores Discounts on everything from groceries, shopping, insurance, days out, restaurants and more Family & Friends Discount Events Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme Financial planning support via Wagestream - access up to 30% of your salary in advance GP Access, 364 days a year, 24 hours a day Join the Share save scheme with a 20% discount on shares Health Cash Plan to access wellbeing services and claim back healthcare costs Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. Access to hybrid training and IMI approved continuous development will be fully supported. Skills and experience Current MOT Testing Licence (No licence? Other opportunities available for Mechanic's & Technician's, contact one of our team on for more details) Must have a full drivers licence with less than 9 points Team player willing to assist in workshop carrying out light vehicle maintenance, when not performing MOT's Why Halfords? We're in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
£28,592 to £28,886 per annum Average uncapped bonus of £3,600 year (with potential to earn more) 5 days a week (This centre is closed on a Sunday) Earn extra with our refer a friend scheme T&C's Apply We're the UK's largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits and an uncapped bonus scheme. Qualified Mechanic or Technician?? Join Halfords as a Vehicle Service Technician where you will carry out interim, full and major services as well as any follow up repair and replacement work. Such work includes tyres, brakes, transmission, steering and suspension, amongst others. Benefits Include: 5.6 weeks' annual leave Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores Discounts on everything from groceries, shopping, insurance, days out, restaurants and more Family & Friends Discount Events Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme Financial planning support via Wagestream - access up to 30% of your salary in advance GP Access, 364 days a year, 24 hours a day Join the Share save scheme with a 20% discount on shares Health Cash Plan to access wellbeing services and claim back healthcare costs Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. Skills and experience Must have a Level 2 in Light Vehicle Maintenance and Repair or equivalent OR time served experience Must have a full drivers licence with no more than 9 points Experience of delivering interim, full and major services plus relevant repair and replacement work (brakes, suspension and steering component replacement, air con service etc) Why Halfords? We're in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.