At Unite Students our aim is to create a Home for Success for our students, using technology and data to empower them to find their home and have a great stay with us, and a great experience throughout their student life.
Working closely with our BA and Change teams, internal customers and external partners delivering key change helping Unite Students to reach its business goals.
Reporting into the Project Management Lead the Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.
We solve problems, assess process faults, and work hard to retain our clients by putting things right and rebuilding their trust.
Ensuring that all complaints are addressed within the timescales set down internally and by our regulator.
Client Services plays a key role in the delivery of the HL strategy by unravelling process or service-related issues that could cause clients to be unhappy.