______________________
_______________________
____________________
_______________________
___________________
_____________________
________________________
________________________
___________________
___________________
We are currently seeking a Sales Support Administrator to join our client's team in Eccles! If you have a passion for providing exceptional administrative support, coordinating activities, and ensuring smooth operations, then this is the perfect role for you! ? As a Sales Support Administrator, you will play a vital role in our client's organisation by facilitating communication between internal departments and external customers. Your exceptional organisational skills, attention to detail, and ability to multitask effectively will contribute to the success of the sales team. ? ?? Responsibilities include: Liaising with customers via email and phone to advise on product availability and arrange delivery ?? Raising sales orders and ensuring their accuracy and up-to-date status ?? Processing orders through distribution portals ?? Maintaining accurate customer records and price files ?? Managing supplier and customer forward orders on a daily basis ?? Communicating with customers and suppliers to ensure successful order completion ?? Responding to customer inquiries and providing information about products, services, and pricing ?? Resolving queries by collaborating with the sales team, couriers, and other departments such as resolving courier delays ?? ?? The individual we are looking for should: Have a minimum of two years' work experience in a similar role ? Exhibit a strong work ethic, diligently and conscientiously ? Enjoy problem-solving and working responsively to tackle issues ??? Take initiative and work proactively to complete tasks ???? Demonstrate politeness and professionalism when dealing with others ?? Take pride in their work and deliver with excellence ?? Thrive in a team environment where colleagues support each other ?? Be competent in using Microsoft tools such as Outlook, Word, and Excel ?? ?? Contract Type: Permanent ?? Salary: £25,000 per year ? Working Pattern: Full Time, from 8:00 am to 4:00 pm, Monday to Friday ?? Office conveniently located walking distance from tram and train stations ?? ?? Free Parking Available ?? 25 Days Holiday Bank Holidays (1 additional day per year of employment, up to 28 days) Apply now and kickstart your career as a Sales Support Administrator! ???? Email your CV to or call . Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Our client is a fast-growing, technology-based business who are a market leader in the provision of energy data and services. They have been established for over 40 years and as a business, they currently have over 3.5k customers and employ over 300 people - this role will be based at their Horley office. They are looking for an experienced Sales Support Administrator to provide an excellentstandardofadministrativesupport,effectivelymaintain,andimproveproceduresto track and progress sales enquiries from initial contact to order. Salary: £22,000 to £24,000 Hours: 35 hours per week, Monday to Friday, 9am-5pm Location: Horley Office/Hybrid, 2 days in the office / 3 remote. There may be some travel to other sites at Blackpool/Bristol on average, 5/6 times per year. Benefits Include: Pension scheme, professional qualifications sponsorship, increasing holiday with length of service (start at 20 days rising to 25 days), Holiday EXTRA - purchase up to 5 days extra holiday per year, Employee Assistance programmes - health/legal/counselling, award bonus, Season Ticket Loans, Company social activities inc. Summer BBQ, Festive lunch and much more! What will your working week involve? Provide proactive assistance and support to the sales team. Managing multiple inboxes. Qualify telephone and email enquiries, directing accordingly. Accurately capture and process all orders in the company's customer management system (CRM), billing systems, and management information systems as necessary. Ensure quality of sales orders/contract processing is of the highest standard: timely, accurate and comprehensive. Create and process maintenance agreements. Adhere to all commercial service level agreements, processing and responding to orders and queries within defined timelines. Act as a filter for all new business ordered, additional work requested, cancellations to works raised and any other changes. Identify issues with and errors in order data and if unable to resolve, escalate to Team. Carry out transactional sales of goods and services, including maintenance agreements. Create new, and manage existing, monitoring statistics reports within Microsoft Excel. Provide professionally presented and accurate data as and when requested, either in Microsoft Excel or other formats as appropriate. Proactive use of telephone and follow up with emails to maintain clear audit trail at all times. Proactively ensure sales team has updated document packs. Arrange and set up monthly and weekly in house sales meetings. Attend meetings to discuss sales admin procedures as relevant. Do you have the key attributes required? Precise and appropriate written communication skills. Good telephone manner. Highly accurate data inputting skills. Sales administration experience gained within a technical environment. Strong problem-solving and analytical abilities. Strong administrative and organisational skills. Intermediate knowledge of Excel, Word and Outlook. Proactively liaise with and quickly build rapport with customers and suppliers. Demonstrate a customer focused approach; and an expectation of others to do likewise. Supportive and helpful team player with a flexible and positive attitude. For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Sales Support Administrator (Supporting Account Management team) My client is a leading company in their industry, committed to delivering exceptional service to our clients. They are seeking a dedicated Sales Administrator to join their dynamic team in Royston. If you are organised, detail-oriented, and thrive in a fast-paced environment, we invite you to apply. Position Overview: The Sales Administrator will play a critical role in supporting our Account Management team. This position requires a high level of attention to detail, excellent communication skills, and the ability to manage multiple tasks efficiently. What you will do as a Sales Support Administrator : Process and manage repeat orders, ensuring accuracy and maximising profitability. Utilise our CERM database to maintain customer records and manage orders. Input new jobs into CERM promptly and accurately to support production scheduling. Modify existing jobs as needed, including quantity adjustments. Monitor and manage the status of incomplete and call-off jobs. Assist the Account Management team with revised repeat orders. Maintain organised and up-to-date product files. Answer incoming phone calls and direct them appropriately. Prepare and update cost spreadsheets as required. Generate expedite reports and manage order timelines. Support Account Managers with administrative tasks as needed. Process, organise, and file job bags. Update CERM with status changes for all job bags. Provide coverage for Account Management and Receptionist roles during absences. What you will need as a Sales Support Administrator Strong communication skills, both written and verbal. Proficiency in MS Office and database management. Proactive and enthusiastic approach to work. Ability to work both independently and as part of a team. Exceptional attention to detail and accuracy. Strong problem-solving skills. In return: 24K per annum Monday to Friday 9am 5pm 21 days holiday rising with length of service Company wide bonus scheme ad referral programme Employee benefits portal with a strong focus on wellbeing Onsite parking (also close to train station)