Posted by AUCTORO RECRUITMENT LIMITED • £35K/yr to £42K/yr
We are working exclusively with an industry leading client on the lookout for a Customer Service Team Leader to join their team in Coryton, Stanford-le-Hope on a 10 month FTC.
As a Customer Service Team Leader, you will oversee the Customer Service team, ensuring that service standards are consistently met.
You will manage all aspects of customer interactions and support your team to deliver the highest level of service efficiently and cost-effectively.
The TCO team is in charge for After-sales contracts and connectivity for my client's vehicles.
It is the business's responsibility to manage the relationship within Company, Dealers, and final Customers, aimed to maximize Customer satisfaction in relation to our M&R and Connected services products.
The company manage a profitable business in M&R and Connectivity services, in terms of revenues and customer after-market retention.