This position is ideal for candidates with experience in a contact centre and comfortable in a multi-screen environment.
We are currently seeking passionate Customer Service Advisors to join the team starting the 10th June.
The role involves providing first-time solutions for customers via telephone and email, ensuring excellent quality of service within agreed handling times.
On-Site Support Staff are required to perform duties across the range of onsite services and therefore this role requires a flexible, 'can do' attitude working across the range of onsite duties as part of a team to:
Deliver services to the required Service Levels (SLAs) and high quality standards
Ensure all processes are followed accurately and to flag any process or service failures to line manager
Many of our brands have been part of UK life for more than a century and you'll find them in 94% of British households.
At Premier foods we believe in inclusion, authenticity and individuality.
Premier Foods is one of Britain's biggest listed food companies, employing over 4,000 colleagues at 15 manufacturing sites and offices up and down the country.