We are looking to recruit for an Aftercare Technical Advisor the successful candidate will be responsible for dealing with after sales activities relating to product warranty and technical support.
To make accurate diagnoses of technical queries relating to warranty claims, product installations and commissioning to manage outcomes through to problem resolution.
The role
Support customers and service engineers in the swift resolution of product and system related technical enquiries or warranty claims by phone and email to agreed time scales and to the satisfaction of the end user.
Our established client is looking for an Inbound Customer Service executive for an initial period of 3 months immediate start based within a busy customer services department.
All the calls are inbound and will be dealing with general customer questions and updating a database, using on line web chat and converting inbound sales enquires.
Hours are Monday to Friday between 8.30 to 18.00 (37.5 hours) 9-5, 10-6, 8-4
As part of BRUSH Switchgear Supply Chain team, the Senior Buyer will manage the supply chain partners.
This will include building and maintaining competitive, long-term partnerships whilst securing optimal cost, quality, and delivery times.
Driven by innovation, committed to net zero, and with a passion for excellence, BRUSH Group provides agile and adaptive engineering solutions to a wide range of electrical infrastructure projects.
Develop and execute procurement strategies aligned with company objectives.
General
You'll play a lead role in a team of buyers and assistant buyers, supporting with guidance to others in addition to your own hands on activities, and will benefit from playing a role in shaping the strategic direction of procurement, seeing your ideas realised with further opportunities to develop your career ahead.
Yolk Recruitment is excited to present an exceptional opportunity for a Senior Buyer to join a dynamic manufacturing business that leads its field.