We are the UK's leading supplier of quality timber doors, a successful family run business looking for two Customer Service and Website Sales Administrators to provide outstanding service, primarily processing orders made via our website, liaising with customers by telephone, email and live chat.
Following the customer journey from initial enquiry through to delivery.
This is a new position working from our offices based in Bournemouth in our open plan modern office environment.
We have a great opportunity to work with a local family run business who supply their products on a national scale to industries from the motor trade, marine, aerospace and industrial companies.
The role would be supporting the Area Sales Manager by going into existing customers (Builders Merchants) and doing product demonstrations, Training the staff and customers, up selling the products and Merchandising.
Our client is an international company that manufacturers & supplies Adhesives, Sealants Tiles, Grout and Roofing Supplies for over 20 years.
PRINCIPLE SCOPE AND OBJECTIVES
To drive sales through product demonstrations and customer product training exceeding KPIs targeted.
As a Sales Support Advisor, you are responsible for supporting the sales team in meeting customer needs.
Our client, based in central Bournemouth, have continued their success and growth in their industry, and are now looking for a new person to join their friendly and successful team.
You will also be required to handle supplier issues and maintaining customer information on the system.