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This is an excellent opportunity to work for a fantastic market leading company within a fun and sociable team. The main purpose of the role is to undertake detailed conversations with consumers and offer suitable financial solutions based on the conversation. This opportunity is perfect for someone who has experience working in a phone based sales role and has experience or an interest in the financial sector. If you are an ambitious and enthusiastic people person who is able to quickly and professionally build rapport with people, then this is a fantastic role for you. Our client offers generous benefits including 25 days holiday (plus bank holidays), an annual bonus, and frequent team socials and development opportunities! What a Sales Consultant role involves: Information gathering on the phone to be able to match the customers' needs with the best client Building strong rapport through quality conversations Converting queries into appointments A combination of inbound and outbound calls, managing your own time and leads In-depth recording of information onto the CRM system, providing reasonable and tailored results for each customer What skills and experience you need to be a Sales Consultant: Sales experience: Proven success in a B2C sales role would be beneficial. Technical knowledge: Competent with systems and software. Customer First Approach: Attentiveness, patience, empathy, professionalism, and a genuine desire to meet customer needs and exceed their expectations. Excellent telephone manner: A combination of clear communication, active listening, and working toward finding a solution or providing relevant information efficiently. Passion: A passion for supporting customers to build long term relationships with clients, streamlining their journey within the financial services industry. Who you are: Effective Communicator: someone who can convey their ideas, thoughts, and messages clearly and persuasively, while also being able to listen actively and understand others. Inquisitive: Investigative in your approach Problem solver: Able to use your own initiative Independent: Self motivated and the ability to proactively manage your own time Career driven: Looking for an opportunity working in a dynamic small company environment with the potential to develop long-term. This Sales Consultant opportunity provides you with the chance to develop your career into management and/or obtain professional qualifications. If you have the experience outlined above, please submit your CV immediately to be considered. This is a fully office based position in Leeds City Centre so please only apply if you are happy with this working structure. Due to the number of responses we receive, unfortunately we are unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role you have applied for.
Huntswood is looking for Customer Service Advisors with excellent customer service experience to join an exciting project for a leading telecoms provider. If you have call handling experience, a passion for providing excellent customer service, a flair for sales and are looking for a new challenge, then we have a great role for you. As the first point of contact you will be taking calls from customers and dealing with their queries. As well as providing an excellent customer service you will also discuss upgrades with customers and try to resolve complaints. Start Date: May 2024 and June 2024 Salary: £12 per hour plus a sales bonus scheme Location: Work from home Working hours: Shift between Monday to Saturday 8am to 8pm (estimated 1 Saturday in 4, midweek day off in Lieu, TBC) What Huntswood can offer: Comprehensive Training Generous staff discounts- access to our intranet with exclusive discounts from leading retailers Team Building activities Access to an online Well-being centre that has a variety of tools to nurture your overall health Offer & support with 1 Volunteering Day per year Mentorship program to grow and develop within the company What Huntswood is looking for: Customer service experience, ideally in financial services or telecommunications Call handling sales experience would be desirable Suitable work space at home with strong broadband connection Excellent communication and interpersonal skills Ability to work independently as well as being able to work as a team Strong attention to detail Ability to navigate through a number of in-house databases Good MS Office skills, particularly MS Word 'It's not just about what we do, but the way we do it. And it's our values that make us special.' Huntswood, A ResultsCX Company, delivers resourcing, outsourcing and advisory services from complaints to customers service, remediation to resilience - bring together the people, processes, and knowledge that business need to succeed. In February 2024, Huntswood become part of the ResultsCX organisation. ResultsCX is a leading provider of transformational CXM (Customer Experience Management) services to global brands, including Fortune 100 and 500 firms. By partnering with Huntswood, ResultsCX expands its service capabilities in the BFSI (Banking, Financial Services, and Insurance) sector, and strengthens connections with leading energy and water companies in Utilities To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details.