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Sales Administrator Location: Witham Hours: flex hours between 8am - 5pm Salary: £24,000 pa Are you a detail-oriented and proactive individual with excellent communication skills? Our client is seeking a Sales Administrator to join their dynamic team at their Head Office in Witham. With flexible working hours and a supportive work environment, this is an exciting opportunity for someone looking to make a positive impact in a customer-focused role. As a Sales Administrator, you will play a vital role in ensuring customer satisfaction by effectively communicating and coordinating with all internal departments to meet customer requirements. Your responsibilities will include liaising with external suppliers and hauliers to ensure timely delivery of orders, resolving any transport issues efficiently, and generating purchase orders for direct deliveries. In addition, you will be responsible for providing administrative support to the Technical Sales Managers, organising transport arrangements including those from Europe to the UK, and maintaining filing systems according to department processes. To succeed in this role, you must possess excellent communication skills, both written and verbal, to effectively interact with customers and colleagues. Attention to detail, problem-solving abilities, and strong organisational skills are essential. Proficiency in Office 365 applications, including SharePoint, as well as experience working within an ERP system are highly desirable. If you are a proactive problem solver, committed to delivering outstanding customer service and are seeking a busy and varied role, then our client wants to hear from you! Join their dedicated team and contribute to their positive and collaborative culture. Key responsibilities include: Coordinating with internal departments to ensure customer requirements are met and correct materials are dispatched. Communicating effectively with customers, both written and verbally. Liaising with external suppliers and hauliers to ensure on-time delivery of orders. Resolving transport issues and liaising with customers and hauliers for satisfactory resolutions. Accurate data input, processing customer orders from receipt to delivery, and invoicing and crediting. Generating and placing purchase orders with suppliers for direct deliveries, including overseas. Assisting the Technical Sales Managers by raising quotations. Resolving customer queries and escalating to Team Leader if necessary. Providing administrative support for the Technical Sales Managers. Organising transport arrangements, including those from Europe to the UK. Maintaining filing systems in line with department processes. Processing ad hoc administrative duties associated with department processes. Become part of our client's success story today! Apply now and take the next step in your career as a Sales Administrator. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
My client, an established organisation based in Braintree, are currently seeking a Sales Support Administrator to join their growing team. Due to my client's location, you must hold a full UK driving license with access to your own vehicle. This is an exciting opportunity to join the team and develop and real understanding of the department and its day-to-day operation. You will play an integral part in the smooth running of a busy sales office function. Although actual sales experience is not required, this role requires you to assist members of the sales team with the aftersales alongside the administration function connected to stock. To be considered for this role you must have an excellent telephone manner, strong attention to detail and the ability to work well alone or as a team. The Role Answering incoming calls and directing them to the correct person. Process web orders. Organise delivery/ collection of orders when required. Ensure returned equipment is ready to be sent out again. Support sales teams with online orders. Check and change the status of orders ensuring they have been processed correctly. Assist the training department with administration. Courier Liaison. Assisting line managers with team administration. Consult with sister warehouses with the transfer of stock via bespoke portal. Provide holiday cover for sales order processors. Create daily reports for both internal and external customers.