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An exciting opportunity has arisen for an outstanding Retail Sales Adviser to work in one of our client's inspiring, design-led tile showrooms. Their showrooms offer a wealth of ideas and their sales team is passionate about creating a fantastic shopping experience for all of their customers. The focus is on combining expert knowledge with a friendly and welcoming approach as well as having a passion for helping people transform their homes with beautiful tiles. They are looking for the right salesperson to join their team and manage the day-to-day running of the showroom, and the sales team and actively sell their extensive portfolio of premium tiles. If you enjoy working in a busy, fast-paced environment and have excellent communication and interpersonal skills, this may be the right opportunity for you. The ideal candidate will be a natural leader and brand advocate, able to successfully represent the core values of excellent customer service, as well as showcase experience and knowledge of tiles and interiors. With a commitment to continual growth and development, now is an exciting time to join the team. JOB TITLE: RETAIL SALES CONSULTANT DEPARTMENT: RETAIL BASED: BRISTOL RETAIL SHOWROOM REPORTS TO: RETAIL MANAGER PURPOSE OF THE ROLE Part of the Retail Team, the incumbent is responsible for providing knowledgeable help and advice to customers in a professional, personalised, and friendly manner. MAIN RESPONSIBILITIES Greet customers and ascertain what each customer wants or needs, without being overbearing. Complete a sale efficiently, being able to accurately handle money, credit card transactions, etc. and provide the customer and the company with the necessary paperwork associated with the sale Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Continually learn about the product ranges. Maintain records related to sales. Watch for and recognise security risks and thefts, and know how to prevent or handle these situations. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Answer questions regarding the showroom and its merchandise. Describe the range of products and explain their use, operation, and care of them to customers. Ticket, arrange, and display merchandise to promote sales. Take delivery of stock from the main warehouse and store appropriately. With the help of the rest of the team, ensure good housekeeping is maintained - a clean and tidy shop is essential. If required, help customers to their vehicles with the purchased product Inventory stock. Endorse and promote a positive and conscious health and safety culture within the Company. Ensure always take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions. Ensure compliance with all health and safety, quality, and human resource policies and procedures of Original Style. These are the main functions of the job but employees may be required to carry out other duties as may be reasonably required. PERSON SPECIFICATION To succeed in this role the person needs to: demonstrate excellent customer services skills have excellent interpersonal skills with the ability to liaise with customers to discuss a particular project or idea and develop a genuine understanding of the client's needs be able to suggest design concepts and proposals and present these to customers have the ability to adapt design skills to promote products be creative, imaginative, and energetic have a flair for design and colour be willing to learn about the product and be able to retain the information be able to convey information effectively and accurately have a good educational background, with the ability to understand basic mathematics (e.g. addition, subtraction, multiplication, division, calculation of areas) be willing to lift boxes of tiles work some weekends as part of the staff rota, working five days over a seven-day period be IT literate be a team player be reliable and able to work unsupervised. Experience in the home improvement sector is desirable A full (ideally clean) driving licence would be an advantage. REMUNERATION AND BENEFITS We offer a competitive salary and benefits including a contributory pension scheme, 23 days holiday (increasing to 26 days with service) plus public holidays, staff discounts, death in service cover, and Medicash Healthcare Cashplan (including shopping, travel, and gym discounts). In addition, there is structured training and the potential for career progression within our growing dynamic company
My client are seeking a talented and driven Merchandiser to join their growing Buying & Merchandising team. The role involves helping to shape and drive the product range, ensuring they are providing their customers with the right product at the right time. Client Details A great opportunity for a Merchandiser to join a growing Ecommerce Retailer in the Worsley area. They sell a variety of trend led product for the home and apparel. From Bedding to throws, cushions to loungewear. Due to strong trading figures and company investment they are seeking to add another Merchandiser to their Merchandising team. Description You the Merchandiser will be responsible for forecasting forward sales and intake requirements for a given range of products. Review historical sales figures and record lessons learned on a continuous basis. Liaising with factories and Product Team to ensure shipment dates are met for ongoing and new lines. Recognising when issues need to be flagged up to the Merchandise Manager, with suggestions on how the issue can be rectified. Manage the intake of stock within given stock turn targets. Manage own stock to maximise availability, whilst reducing discontinued exposure. Collate sales and stock availability across multiple sales channels. Make suggestions for range refresh, both for new products and exiting products. Profile Inquisitive, analytical mind and strong communication skills. Attention to detail and the ability to spot anomalies, suggesting course of action to mitigate issues. Enthusiastic & able to work cooperatively with different departments. Able to work in a busy environment and meet deadlines whilst attention to detail is paramount. Excellent Excel skills. Excellent forecasting skills. Job Offer Free parking and close to transport links. A supportive and inclusive company culture. Onsite role 25 days holiday plus bank holidays Staff company events