Working as part of a cluster within the wider Technical Services Team, this role provides 1st and some 2nd line IT support to a group of academies within a Trust.
Are you experienced in 1st line support?
Do you have a professional approach to customer service and enjoy helping people?
My world respected client is looking for a Maintenance Technician to join the team.
You will be working in a team of fellow Engineers and Technicians looking after all plant systems and services and may also need to supervise external service providers and contractors as required.
Ideally multi-skilled, although Technicians with an Electrical or Mechanical focus will also be considered, to undertake planned, preventative and reactive maintenance across two Cambridge based sites.
As a Workplace Technician, you will play a crucial role in supporting our client's in-house facilities team, ensuring the efficient operation and delivery of services to their building users.
We are currently seeking a dynamic and highly organized Workplace Technician to join one of our client's resident teams at a site based in Cambridge.
Responsibilities
Assist staff in optimizing their workspace, including desk setups.
Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers.
Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity?
We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme.
We're looking for 2 IT Technicians to join an organisation based to the South of Cambridge.
For this role, we do need someone with recent IT Support experience.
You will be responsible for proving 1st and 2nd line IT Support to internal users, monitoring the ticketing system, imaging laptops, desktop support as well as getting involved in infrastructure upgrade projects.
Investigating and resolving technical issues escalated from 1st line support and providing end users with a technical solution covering some of the below areas:
As a 2nd Line Network Engineer, your primary responsibility is to provide technical support and assistance to customers or clients who are experiencing more complex technical issues.
Work alongside the 3rd Line resolver teams to investigate and resolve incidents affecting the supported platforms either due to detection by the monitoring toolset or upon notification of a fault through the Service Desk ticket logging process.