We are looking for a skilled and proactive Technical Support Officer to join our Service Desk team.
You will provide outstanding technical support for our software products, playing a vital role in ensuring smooth operations and delivering top-tier customer service.
As the Technical IT Product Support specialist, providingremotesupport,maintaining &monitoringsolutions and supporting Live Applications, escalating/ handing over to the internal DevOps and Development teams, if required.
Fully remote position
The Company & role
Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency.
Posted by Hays Specialist Recruitment Limited • £240/day to £265/day
Your key responsibilities will include:
Your new role
As an IT Analyst, you will play a crucial role in delivering front-line IT services, ensuring the smooth operation of our IT estate and providing excellent customer service.
Posted by Hays Specialist Recruitment Limited • £400/day to £430/day
Our client is seeking additional IT Service Management support to enhance service delivery.
You will be responsible for supporting the successful delivery of services by resolving issues, steering customer-driven changes, and leading service delivery teams.
This opportunity involves two roles, each crucial for ensuring the quality, effectiveness, and efficiency of service delivery.
Posted by TEC PARTNERS LIMITED • £45K/yr to £55K/yr
You'll work closely with development, infrastructure, and customer support teams to troubleshoot, resolve issues, and ensure the systems perform at their best.
As a Senior Application Support Engineer, you will play a pivotal role in ensuring the smooth operation of our client's applications and services.
The IT Support Engineer will be joining a business which is always investing in the latest technology and will be given the opportunity to increase their responsibilities and team beneath them.
An industry-leading business is looking to hire an IT Support Engineer as they look to expand their support team.
Posted by FS1 Recruitment - Marketing, Digital & Creative Recruitment • £20K/yr to £25K/yr
Our global client is seeking an experienced Customer Support Advisor to join their friendly team on a permanent basis.
The Customer support advisor will be to deliver excellent customer service, with a focus on effective responsive customer service while handling inbound calls and emails.