Posted by Proactive Solutions Group Ltd • £35K/yr to £45K/yr
We are seeking a highly motivated and experienced Senior Technical Support Analyst (Microsoft 365 Specialist) to join an expanding team.
3rd Line Engineer / IT Support Engineer / Technical Support Engineer.
The 3rd Line Engineer / IT Support Engineer / Technical Support Engineer role requires an experience level of 8 years in a similar role and is hybrid working on a 60/40 split (60% in the office, 40% from home) from one of our offices.
Posted by Clear IT Recruitment Limited • £35K/yr to £48K/yr
Key Responsibilities
Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.
Manage and resolve complex issues related to desktop environments, including hardware and software configurations.
General
Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working.
Posted by In Technology Group Limited • £35K/yr to £35K/yr
About the Role
Our client, a leader in IT services, is seeking a Senior Service Desk Analyst / Engineer to join their Birmingham-based team.
This critical role will provide 2nd and 3rd line support within a busy service/helpdesk team, ensuring all IT, communications, and freight-related systems are supported efficiently.
The ideal candidate will have strong technical expertise in troubleshooting, systems management, and a keen eye for detail, contributing to the smooth operation of the company's infrastructure.
Posted by IQ Talent Solutions • £36K/yr to £38K/yr
We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related.
You will need an analytical mindset and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms.
The role will provide high-stand IT support which will involve dealing with both internal clients and external customers.
To work as part of the IT Team in providing technically competent 1st and 2nd line support to the business with excellent customer service.
General
Robert Half have partnered on a retained basis with exisiting client, Avery Weigh Tronix - one of the world's leading suppliers of weighing scales, systems and equipment based in Smethwick, West Midlands.
Posted by Lynx Recruitment Ltd • £30K/yr to £35K/yr
General
As the Service Desk Analyst, you will be contributing to delivering remarkable customer service as part of the Service Desk team, acting as the point of contact in the organisation for employees, customers, and business partners.
Lynx are working with a successful freight services organisation based in the Birmingham area who are on the lookout for a 2nd Line Service Desk Analyst to join their Service Desk team.
Posted by Chapman Tate Associates • £70K/yr to £75K/yr
The ERP Support Analyst will play a crucial role in ensuring the smooth operation and maintenance of their Enterprise Resource Planning ERP) system based on Infor Syteline (also known as Infor Cloudsuite Industrial).