Enjoy a varied role where you will bring skills across helpdesk support and server support into this blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too!
Take on a brilliant opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role as a Support & Server Analyst as part of a growing IT team.
You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills.
We actively cultivate a culture where assisting colleagues isn't merely a task but a shared passion, fostering a collaborative environment that places a premium on support.
Our unwavering commitment to efficiency is evident in our focus on delivering solutions that are not only clear and concise but also highly effective, ensuring our services consistently uphold the highest standards.
This is a French speaking roleIn our commitment to excellence, we thrive on a set of guiding principles that shape our approach at Safestore.
To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.
General
This role is 5 days a week in the office.
Main Responsibilities
Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams.
Are you an experienced IT Support Analyst seeking a new challenge?
As an IT Support Analyst, you will be a key member of their shared service IT team, responsible for supporting their different trading companies and a global community of over 10,000 users, including senior executives and VIPs.
Our Client is a market-leading organisation that is growing rapidly through business acquisition and is currently looking to hire a 1st/2nd Line IT Support Analyst for their IT service centre in the heart of Milton Keynes.
Having offices based in all major cities, this is an excellent opportunity for an experienced IT Support Analyst to join the small team and be able to make a difference.
Henderson Scott have proudly partnered up with a leading, UK based professional services company to support their growth within their Edinburgh Office.
In a varied and highly-visible role, the Support Analyst / Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work.
An excellent, award winning company seeks a Support Analyst / Service Desk Analyst with some existing commercial IT experience - for a varied role within a dynamic SME environment.
My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory.
They are looking for someone who has excellent communication skills, attention to detail and has some accountancy experience.
There are several different opportunities for progression.
Nouvo Recruitment are working with a local organisation who are going from strength and strength for which this is an exciting time to join such an innovative team.