"Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will be the first escalation point for our wider support teams and is expected to provide anything from general advice to colleague through to in-depth technical assistance to customers.
Posted by Strand Recruitment Ltd • £45K/yr to £50K/yr
Our client, a trailblazing Managed Service Provider (MSP), is on the lookout for a talented 3rd Line IT Support Engineer to join their fast-growing, high-energy team.
Known for delivering cutting-edge IT solutionsfrom infrastructure support to security and consultancytheir focus on Cyber Essentials compliance makes them a powerhouse in the industry.
Posted by Randstad Technologies • £48K/yr to £52K/yr
What you'll be doing
Liaising with other engineering and project areas in a collaborative environment to develop engineering solutions.
Producing and issuing Flight Systems engineering data to meet project requirements in line with agreed standards and procedures, whilst maintaining quality, cost and schedule adherence.
General
Please ONLY apply if either location is commutable for you!)
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
If you're looking for a place where you can make a meaningful difference, you've found it.
The work we do gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers.