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Location Hybrid: 3-4 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Technology Service Delivery Team Lead Reporting into the Technology Service Delivery Manager (SDM), you will play a crucial role, leading the delivery of outstanding support to your colleagues across Stores, Distribution Centre (DC) and Support Centre (SC). You're a natural communicator who enjoys keeping your colleagues in the loop, ensuring they feel their issues are understood and giving them the confidence, the issues will be resolved. You thrive on seeing incidents & problems through to resolution, spotting trends and holding the Technology Service Desk to the highest best practice standards. You keep up to date with technology, enjoy getting into the detail and owning issues. You lead from the front; take pride in the services your team delivers and challenge the status quo. This is an exciting opportunity for an ambitious, technically minded and customer focused Service Desk Team Leader to join our evolving Technology Services team. Your Mission Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working closely with the SDM, assist with regular performance/welfare check ins, the management of a skills matrix, personal development plans and effective performance management. Manage the team rota to provide adequate service availability that aligns with business demand. Deputise for the SDM where required. Support the SDM ensuring the operational performance metrics of both the service and individuals are met. Assist with publishing regular service reports that provide a transparent view of performance. Contribute to the implementation of service improvement plans where required. Monitor day to day Service Desk activities and stepping in to stop potential escalations or SLA breaches. Accountable for successful Incident Management, Problem Management, Request Management and Knowledge Management. Constantly creating, refining, and improving Technology Services processes to deliver a more efficient service. A great opportunity to put your own stamp on things. Accountable for ensuring the Service Desk keep an accurate record of assets and state changes. Skills/Behaviours That Will Set You Apart Mandatory: Demonstrable experience leading a team. Excellent team player, flexible, responsive, takes ownership of the task at hand. Ability to prioritise a high workload, analyse the impact of issues on the business and proactively communicate. Technology certification such as MCSA, CompTIA A, Security, IT Diplomas or industry relevant experience. Strong communication skills with an ability to discuss technical subjects with a non-technical audience. Experience of team schedule management Driving license and own transport Desirable: Retail technology experience. Exposure to infrastructure concepts such as Active Directory, VMWare, WAN/LAN etc Experience with ITSM management. ITIL or SDI Certified ?? Being a great leader As a great leader with wonderful people skills, you'll create a team that's more than just co-workers it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Work cross-functionally and collaboratively with other departments. If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback so we all win together! But let's not forget about the most important part... your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from their performance to their wildest career aspirations. Our PERKS really are The Works' ?? 25% Colleague Discount! - Plus, exclusive Double Discount days! ?? MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ?? 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have a
Location Hybrid < 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Sourcing Manager We're looking for an experienced Manager to join the Commercial team at The Works. This is a new and exciting role within the team where you will be able to lead and take ownership for implementing new ways of working both internally across the trading teams and externally within our supplier base. Working closely with design, buying, merchandising, supply chain and quality teams you will be responsible for driving and co-ordinating our key supplier relationships, supplier assessment, supplier strategy and supplier engagement. Reporting to Head of Quality Assurance & Sourcing you will be an integral part of the team to drive our business and commercial strategy forward maximising efficiencies in how we operate and end to end management of our key partners. Your Mission Lead & own sourcing base & supplier management end to end with a clear process to assess our supplier base and drive key partnerships. Evaluate supplier performance, to ensure that they meet the company's needs and expectations. Working with Tech Services develop a functional / interactive supplier database to capture all our supplier details and data. Develop & manage a supplier scorecard process and embed within the trading teams for us to be able to assess our supplier base objectively. Identify supplier rationalisation opportunities to cut the tail and become bigger and more important with fewer suppliers. Develop & manage an onboarding process for new suppliers and exit process to manage annual supplier numbers. Develop & implement a supplier forecasting plan with the trading teams. Evolve "Key partner Top 20 process" rhythm & routine with targeted growth & return. Be involved in the ethical audit process with Verisio, our dedicated 3rd party ethical compliance partner. Management of supplier T&C's, including payment terms, defect rates and rebates. Work with Procurement Manager and Buying teams to set a de-risked sourcing policy. Develop supplier communication tools and engagement plan. Manage supplier communications and conferences. Skills/Behaviours That Will Set You Apart Passionate - in everything you do - a positive attitude, motivated and enthusiastic. Team Player a collaborative team member who enjoys building and developing relationships with people at all levels, keeping key people involved and updated. Highly organised - you can prioritise your workload, set expectations and work to deadlines. Time Management - ability to manage multiple priorities & deadlines effectively, balancing the creation and delivery of key tasks. Commercial mindset - proven ability to meet targets whilst delivering return on investment. Strong communicator both written and verbal. Good networker with the confidence to influence and engage at all levels regardless of the method of communication. Analytical - Enjoy working with data, interpreting information, and making decisions based on facts. Innovative thinking - an entrepreneurial attitude and way of thinking, you can 'think outside the box' and are always looking for the next opportunity. Customer focus - you put the customer at the centre of everything you do. Problem solving - you proactively identify issues and their causes, with proposed realistic solutions. Personal effectiveness - great attention to detail and able to work well under pressure and to tight deadlines. Being a great leader As a great leader with wonderful people skills, you'll create a team that's more than just co-workers it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Work cross-functionally and collaboratively with other departments. If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback so we all win together! But let's not forget about the most important part... your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from their performance to their wildest career aspirations. Our PERKS really are The Works' ?? 25% Colleague Discount! - Plus, exclusive Double Discount days! ?? MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ?? 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important fo
Location Hybrid < 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Seasonal Buyer Reporting to the Buying Manager, you will be part of the Stationary and Seasonal Team focusing on Strategy, Briefing, Selection, Critical Path Management and Trade. Developing and executing strategies for sourcing products, leveraging market data to identify trends and find opportunities for growth. Lead new product development initiatives by seeking unique offerings whilst collaborating with creative teams to ensure alignment with internal trends. You will curate the best product range balancing private label and branded items and implementing clear change plans for exiting lines. Manage the critical path to launch ranges on time, overseeing junior buyers and assistants. Drive sales and profit through proactive trade actions, including promotions, clearance, pricing strategies and seasonal space optimisation in collaboration with marketing. Financial accountability for circa £7m with accountability for all seasonal events including Easter, Halloween, and Christmas. Your Mission You will be responsible for setting your department budget for sales, margin and margin % and held accountable to the delivery of these key business metrics. Helping your manager keep tabs on supplier performance, finding new potential suppliers, and nurturing long-term relationships with them. Checking out our stores and website regularly, keeping an eye on what customers are into, trends, and what our competitors are up to. Working with suppliers and quality teams to make sure our products are top-notch. Managing the critical path to ensure QA team and involved at the key times and working with them to always ensure product and ethical compliance. Keeping all the systems and trackers in your department up to date, including sales performance, Sell through trackers, critical path management tools and KVI price tracking. Team up with the merchandisers, to make sure we're making the most of sales opportunities and getting products out to our customers when we say we will. Work with them to manage cost of markdown and be in regular WSSI meetings to agree any changes to budget and OTB spend accordingly. Putting together internal communications and presentations. Presenting to Board members your ranges for their sign off, completing all required sign off packs consistently Skills/Behaviours That Will Set You Apart Able to thrive in a fast-paced trading environment. Product development & sourcing experience Ability to work with a broad supplier base and develop own brand product. Commercial experience of 18 months/2 years essential, can demonstrate strong commercial acumen. Proven analytical, influencing & presentation skills. Confident, decisive, innovative, and creative. Highly numerate with high level of accuracy. Adaptable approach to working and ability to remain calm under pressure. Influencing, stakeholder management & negotiation skills Leadership skills to manage a Junior Buyer and/or Buying Assistant Actively manage self-development programme to achieve Buyer potential (working objectives). Computer literacy to include working knowledge of Microsoft systems (Word, Excel, and Outlook). Ability to multitask and prioritise workload alongside good time management. Always represent The Works in a professional manner at relevant trade shows, supplier meetings and internal meetings. Full clean driving license/prepared to travel when required. Our PERKS really are The Works' ?? 25% Colleague Discount! - Plus, exclusive Double Discount days! ?? MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ?? 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable
Location Hybrid: 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Merchandiser With a newly expanded Merchandising function, this role is an incredible opportunity to really help to shape our future buying and merchandising structure and the way we deal with our stock. Reporting to the Merchandising Manager, you will play a key role in our Supply Chain function. Your Mission Oversee timely delivery of stock into the warehouse, to maximise availability in line with agreed KPI's and timelines for all channels. Ensure on-time delivery through supporting the achievement of merchandising milestones within the critical path, ensuring any issues are resolved or raised where appropriate, and negotiating confidently with suppliers accordingly. Work within stock budgets to ensure stock is maintained throughout the year at the correct levels, particularly through peak periods including new product range launches, Christmas, promotion periods. Accountable for order management in line with agreed parameters and critical path. Own and manage category/range & SKU level forecasts to ensure sales, stock holding, margin and availability is optimised. Able to maintain and update the WSSI and line card management and will have had exposure to OTB and budget management. Plan and present product ranges alongside Buyer (with support of Senior merchandiser), with considerations of budget, space, ranking, buy quantities and intake phasing. Review attribute analysis to support range reviews and promotional analysis providing clear recommendations. Review weekly trading performance to identify issues and opportunities, providing clear actions to maximise profitability. Deliver the sales in line with budget and agreed strategy. Coach and develop of direct reports to potentialise performance. Skills/Behaviours That Will Set You Apart Strong numerical skills and ability to analyse and interpret data with recommendations. Experience of working in a fast-paced trading environment Currently a Merchandiser, or a Junior Merchandiser looking for your next challenge, able to demonstrate experience of forecasting and updating a WSSI. Evidence of developing and training in your current role Demonstrate commercial and financial awareness Be a team-player and be able to work equally as well on your own ?? 25% Colleague Discount! -Plus, exclusive Double Discount days! ??MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ??24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact and we'll be happy to help! #LIHybrid
Location Hybrid: 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Junior Digital Merchandiser Reporting into the Digital Merchandising Manager for the Books category, you will be responsible for the creation of product content on the website from a skilfully crafted description to the relevant attributes of optimisation. With a passion for creative copywriting and maximising online sales opportunities, you will be the type of person to take your own initiative and use your creative flair, while also having an analytical mind, that can recognise the importance of data when making website decisions. Your Mission You will be working within the scope of The Works' multichannel strategic pillars on a recently launched Salesforce platform. You will be focused on growing the digital sales performance of TheWorks.co.uk website and DSV channels, specifically for the Books category. Support the Digital Merchandising Manager and contribute to the launch of website campaigns. Set up and publish products to TheWorks.co.uk website, ensuring that each critical element: title, image, description, and attributes are all completed and optimised in a timely and consistent manner. Ensure all priority products are identified, set up and published to maximise sales opportunity. Continually enhance and optimise product copy and content, to maintain relevant data if product specifications are tweaked and to improve upon existing detail. Monitor sales information at a product and category level and make data-driven decisions to promote the relevant products and campaigns throughout the year as efficiently as possible. Build strong relationships with Distribution, Buying and Stock teams to collate and send back all product samples required for photography and product set up. Ensure the best selection of images are processed throughout the day. Clearly communicate any retouching requirements on product photography. Conduct regular site walks and feedback all related site issues to relevant parties. Review and action weekly zero search' report and ensure search results are fully optimised. Check customer product reviews and take action to optimise all products where feedback is negative. Optimise all new DSV SKUs to TheWorks.co.uk website ensuring that each critical element: title, image, description, and attributes are all completed in a timely and consistent manner. Add improved additional imagery to DSV SKUs on top of imagery provided by supplier. Feedback on price differences of DSV SKUs vs wider market. Skills/Behaviours That Will Set You Apart Experience with online content management systems (CMS) preferable, but not essential. Proficient with Microsoft Office. Have an understanding of current digital trends, industry knowledge and be tech savvy'. Copywriting experience preferable, but not essential. Accuracy and attention to detail. Excellent time management and organisation skills. Enjoys working in a fast-paced environment. Our PERKS really are The Works' ?? 25% Colleague Discount! - Plus, exclusive Double Discount days! ?? MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ?? 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact and we'll be happy to help! #LIHybrid
Location Hybrid < 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Team PA We're looking for an experienced Personal Assistant to work with 4 of our Executive Team Chief People and Retail Officer, Chief Supply Chain and Digital Officer, Chief Commercial Officer, and Chief Financial Officer. Reporting to EA to CEO to ensure effective leadership team / cross-functional working. You will be accountable for supporting them to maximise their time and energy, enabling them to focus on their priorities aligned with our business strategy. Your Mission Demonstrating awareness of strategic objectives of the organisation and using knowledge to inform actions. Work with EA to CEO to keep directors aware of impending deadlines / manage expectations. Complex diary management Acting as a first point of contact, email management, responding, passing on messages / highlighting for Director's attention Prepare store visits info [pre and post] Travel and accommodation. Maintaining a bring forward system to ensure team requests are responded to timely. Collation and preparation of information for presentations and reports. Organisation and support of meetings (internal and external stakeholders) Maintaining calendar of key dates i.e. long service awards, new stores openings/closures, team birthdays etc Expenses Colleague Facebook group approvals. Reward and recognition emails and cards. Support writing blogs and posts for MyWorks. Support collaborative working between functions. Build relationships with key business stakeholders. Project Management oversight - labour project - engagement survey themes and actions - who do we have worrying about what? Management of maintenance of the trading business calendar. Skills/Behaviours That Will Set You Apart Team Player Agility ability to adapt their working style to the Director's needs. Confident juggling demands from multiple need to be able to prioritise and manage their time cleverly. Work autonomously, using their initiative but will take direction and learn from their director or manager and colleagues. Shows initiative and anticipation of need. Active interest in the company's well-being. Ability to be accessible and friendly. Communication Skills: Clear and effective communication skills to convey information, instructions, and feedback to retail employees at all levels, ensuring understanding and engagement. Adaptability: Ability to adapt training approaches and materials to meet the diverse learning styles, backgrounds, and skill levels of employees. Collaboration: Collaboration with various stakeholders in the retail business, building strong working relationships with each of them. Time Management: Ability to manage multiple priorities and deadlines effectively, balancing the creation and delivery of training programs with other responsibilities in a retail setting. Our PERKS really are The Works' ?? 25% Colleague Discount! - Plus, exclusive Double Discount days! ?? MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ?? 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact and we'll be happy to help! #LIHybrid
Location Hybrid < 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Sourcing Assistant We're looking for an enthusiastic Sourcing Assistant to join the Commercial team at The Works. This is a new and exciting role within the team where you will be able to pay a key part in implementing new ways of working both internally across the trading teams and externally within our supplier base. Working closely with design, buying, merchandising, supply chain and quality teams you will be responsible for co-ordinating our key supplier relationships, supplier assessment, supplier strategy and supplier engagement. Reporting to the Sourcing Manager you will be an important part of the team to drive our business and commercial strategy forward maximising efficiencies in how we operate and end to end management of our key partners. Your Mission Support in the development of our sourcing base & supplier management end to end, aiding on building a clear process to assess our supplier base and drive key partnerships. Capture and record key metrics related to supplier performance, to ensure that they meet the company's needs and expectations. Engage with Tech Services to provide support developing a functional / interactive supplier database to capture all our supplier details and data. Support the implementation of a supplier scorecard process and embed within the trading teams for us to be able to assess our supplier base objectively. Assist in the development of an onboarding process for new suppliers and exit process to manage annual supplier numbers. Be involved in the day to day running of our ethical audit process with Verisio, our dedicated 3rd party ethical compliance partner. Support the management of our supplier T&C's, including payment terms, defect rates and rebates. Help with the development of supplier communication tools and an engagement plan. Support with setting up supplier communications and conferences. Deputise for the Sourcing Manager as and when required. Skills/Behaviours That Will Set You Apart Computer literacy to include working knowledge of Microsoft systems, including Word, Excel, and Outlook. Strong numerical skills and ability to analyse data. Ability to multitask and prioritise workload alongside good time management. Experience of working with suppliers and contacts from different countries, particularly in Asia, would be advantageous. Our PERKS really are The Works' ?? 25% Colleague Discount! - Plus, exclusive Double Discount days! ?? MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ?? 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact and we'll be happy to help!
Location Hybrid < 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Commercial Finance Business Partner Reporting to the Head of Commercial Finance, this role sits within an existing commercial team of six. In this role, you will develop a good understanding of the key drivers of the business to enable you to effectively deliver insight, challenge, add value and influence strategic business decisions. You will be responsible for building strong relationships and business partnering with senior managers and their teams, providing financial insight to support their commercial decision making. Your Mission Dedicated Business Partner to The Works management team, building partnerships and strong relationships with all senior managers and their teams. Providing financial support to commercial decision making. Delivering analysis and insight that links financial reports to business strategies. Improving the impact, and understanding, of financial reporting on business performance; providing options and scenarios for business decisions Providing effective commercial support to ensure key operational, commercial, and financial targets are delivered. Key leadership role in supporting the budgeting and forecast processes, providing support and challenge for budget holders, high-lighting risks, and opportunities, and ensuring alignment with business objectives. Assisting with the development of new MI reporting, systems, and processes, embracing continuous improvement For areas of responsibility, ownership of the monthly management accounts and reporting to the board. Skills/Behaviours That Will Set You Apart A fully qualified ACA/CIMA/ACCA, with commercial business partnering experience, you will be able to demonstrate the following: Motivated and self-sufficient, using initiative to be pro-active. Naturally inquisitive and confident to challenge both accepted assumptions and processes. Collaborative approach with excellent communication and interpersonal skills to be able to liaise with and influence colleagues at all levels. Commercially astute with a strong desire to understand the key levers in the business, and an ability to interpret numbers into meaningful insight, and communicate to the business. Ability to professionally challenge the business to make improvements to operational and financial performance. Experience of budgeting and forecasting processes including reviewing and challenging commercial targets with budget-holders Strong Excel and analytical skills, with attention to detail and able to work at pace under time pressure. Confidence to initiate process improvements and the tenacity to see them through to completion. Strong organisational skills, flexible and able to adapt quickly to deliver a fast turnaround on ad-hoc tasks. ?? 25% Colleague Discount! -Plus, exclusive Double Discount days! ??MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ??24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact and we'll be happy to help! #LIHybrid