You will join a dynamic support team in the operations department, where you will provide assistance to an extensive client base via email, helpdesk, and phone.
Additionally, you will play a vital role in enhancing and managing the internal IT Infrastructure.
The Trustees of the Edith Stein Academy Trust are seeking to appoint a Senior IT Technician to join our hardworking, committed, and enthusiastic IT Support team at Oaklands Catholic School and Sixth Form College in Waterlooville.
8am to 3.30pm on a Friday.
If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you.
We are looking to recruit an experienced hands on support manager who can provide 2nd line and ideally 3rd line support and who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements.
The role will be a combination of BAU Support and project work.
To be a success in this role will have a broad technical skill base and be able to provide hands on 2nd line and 3rd line support in an SME environment.
As an IT Support Technician, you will be responsible for maintaining and troubleshooting IT systems and equipment in a school setting.
As a result, they are looking to hire a number of IT Support Technician to assist clients over the phone and in person.
Our Client is a leading provider of IT-managed services, onsite support, and field engineering within the Education sector with a growing customer portfolio.
We are recruiting for a fantastic opportunity to join a brilliant small business as a Customer Support Adminstration where you will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email, maintaining good relationships with the customers, and dealing with any queries, escalating the more complex enquiries, taking ownership of customer relations.
Looking after the order process as part of a team.
This role will be dealing with the all-round customer relations.