We're looking for a Support Manager with a deep focus on infrastructure, servers, and networks to join a pioneering organisation as they embark on an exciting new chapterbuilding a new site and service desk team in Oxfordshire!
You will oversee a small, dynamic team of skilled 1st and 2nd Line Engineers, supporting over 1,500 users across the UK.
Desktop Support Analyst // 2nd line support // ServiceNow // ITIL // Contract initially till end of year // Birmingham // £29/hour (Umbrella)
REED Technology are working with a client who are URGENTLY looking for a Desktop Support Analyst who will be responsible for resolving all 2nd Line incidents and service requests within their region.
The ideal candidate will have a strong understanding of technology and excellent customer service skills.
Posted by Proactive Solutions Group Ltd • £35K/yr to £45K/yr
3rd Line Engineer / IT Support Engineer / Technical Support Engineer.
We are seeking a highly motivated and experienced Senior Technical Support Analyst (Microsoft 365 Specialist) to join an expanding team.
The 3rd Line Engineer / IT Support Engineer / Technical Support Engineer role requires an experience level of 8 years in a similar role and is hybrid working on a 60/40 split (60% in the office, 40% from home) from one of our offices.
Posted by Hays Specialist Recruitment Limited • £37K/yr to £44K/yr
Respond to client and system service requests and troubleshoot and fix technical faults and issues to completion.
Handle security and network administration tasks.
Working for a friendly and personable public sector client, as a Field Engineer, you will be part of the team required to do all levels of face-to-face support at various locations in Birmingham.
Posted by Proactive Appointments • £45K/yr to £55K/yr
General
We're recruiting on behalf of a highly respected company looking for an experienced 2nd/3rd Line Support Engineer to join a skilled team responsible for maintaining a robust and secure IT environment.
This role will be part of a small, collaborative team where the engineer will engage in both BAU support and technical project work, requiring a professional with a versatile skill set and a proactive approach.
The Role
As a 2nd/3rd Line Support Engineer, you will provide expert technical support and play a key role in implementing, managing, and optimizing infrastructure projects.