We are in search of an individual to join our team as an In-house Systems Support Specialist.
This role is suitable for a candidate with experience in ERP Systems.
This position holds significance in ensuring our team members are adept at utilizing an internal platform to its fullest potential while identifying areas for enhancement to optimize our operations.
2nd Line Support Analyst : Your role involves providing technical support and resolving IT issues, ensuring the seamless operation of end-users to fulfill IT environments.
You are tasked with supporting all aspects of hardware and software, prioritising incidents and service requests, Changes Problem Management and ensuring the fulfillment of service level agreements (SLA.)
It takes a whole lot of passion to be at the centre of what makes a house feel like home and that's just what we do at DFS.
As an IT Support Specialist, you will be responsible for providing efficient and professional assistance to all employees of the company regarding IT-related issues and enquiries.
You will be the first point of contact for technical support, ensuring smooth operation of IT systems.
The position will be based in Harwich but will also provide support across our other UK sites (in Surrey and Cheshire).
2nd Line Support Analyst : Your role involves providing technical support and resolving IT issues, ensuring the seamless operation of end-users to fulfill IT environments.
You are tasked with supporting all aspects of hardware and software, prioritising incidents and service requests, Changes Problem Management and ensuring the fulfillment of service level agreements (SLA.)
Our client is a leading UK systems Integrator, who specialise in delivery of secure technology platforms including Networking Infrastructure, Hybrid IT and Cyber Security.
The client specialises in developing and implementing solutions for public sector institutions including, Healthcare, Education and Local Government to help them provide key services to the public.
The clients' innovative solutions are created in collaboration with top end technology vendors and the vision of their customers provides the foundation they build upon.
Do you have the skills to play an important role in providing technical assistance and support to end-users within our organization?
Do you have experience to be the initial point of contact for all IT-related inquiries and issues, ranging from hardware and software problems to network and connectivity issues.
Do you want to expand your IT career within a join an new and exciting company.