As a Senior Support Analyst, you will play a crucial role in ensuring the smooth operation of clients' IT environments.
General
Our client is a leading MSP based in Central London, specializing in providing comprehensive IT support services to businesses across various industries.
They pride themselves on delivering exceptional customer service and technical expertise to clients.
Good working knowledge of the SMP E utility to install software on the mainframe and provide evidence of your problem analysis and determination skills
CICS Systems software installation administration maintenance resource definitions and support
CICS Production Support including out of hours troubleshooting support
I am looking for an Application Support Analyst who will be responsible for providing 1st and 2nd line support in respect of issues that are raised via the support desk and be the direct contact for customers.
This is an exciting opportunity to work for a software solution provider into the London Insurance Market
With anexpanding course portfolio and growing student body, we now require anenthusiastic, hard-working and experienced Senior IT Support Engineer to jointhe College IT team.Youwill support the IT Manager in ensuring the highest professional servicestandards are provided in the College in relation to all aspects IT support toboth students and staff and across all of its further and higher educationprovision.
Your new company
Establishedin the early 70s, the College is an inspected boarding/day school, with a reputation forquality and academic excellence.
They focus on international growth, are are seeking a highly skilled and visionary support analyst to support their technology initiatives.
Employee status: Permanent
Urban Empire Recruitment has partnered with an innovative insure tech scale-up based in London, committed to revolutionizing the insurance industry through cutting-edge technology and a customer-centric approach.