Experience in a Service Desk environment supporting 700 employees in an ITIL setting.
General
Exceptional customer service skills, maintaining composure under pressure, and the ability to ask insightful questions to diagnose and prioritise user queries and issues are essential for success in this role.
As a vital member of our client's team, you will provide top-notch 1st line technical support to a user base of approximately 2300.
Perform system troubleshooting and problem-solving across platform and application domains.
Provide technical leadership in the planning, design, and implementation of cloud-based applications.
General
Reporting to the IT Director and working as part of an existing team, you will develop, administer, support, and maintain Cloud based solutions, including new services, projects and the migration of existing services to the Cloud.
CPS Group are working with a leading Insurance brand who are looking for an experienced Oracle DBA to provide assistance on an ongoing functional support role.
This is a 6 months contract with multiple extension available!
The FP&A Analyst will support planning, forecasting and performance monitoring for a number of overseas entities as well as providing assurance to managers on financial management reporting and business performance.
On behalf of a nationwide public-sector organisation, we are recruiting an FP&A Analyst in Cardiff, Wales.
FP&A Analyst (12-month FTC), Cardiff, Wales £30,000 - 32,000.
Yolk recruitment are currently looking to speak with Power BI Developers to support our client on initial 6 month contracts with likely extension.
Initial 6 Month Contract; Cardiff (Hybrid)
Our Global client have chosen Cardiff as their central hub for UK Tech and although the early stages of contracts are likely to be remote, there will be a requirement to work on site 2 days per week eventually so we are therefore looking for South Wales & West based professionals.
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
The hourly rate will increase after 6 months in role.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London.
Industry experience, Previous experience in call center environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly.
No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.
This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call.
Working as a Customer Service Advisor within our Collections team you will operate in a fast moving, customer contact center environment.
This role involves a telephony-based role where you will be on the phone speaking with our customers and by email to resolve outstanding account balances.
You will also be working alongside the wider collections teams and third parties to support our customers queries and come to a suitable resolution for all parties.