You should have real flair for Digital Administration and thrive on providing an exemplary service to support the Trading team to help improve customer satisfaction and cash profit.
Booker Group are looking for a talented and motivated Digital Media Administrator who can be based out of one of the following locations: Eccles, Haydock or Equity House.
Posted by Wallace Hind Selection • £40K/yr to £45K/yr
Do you have a consultative account management & customer service style?
Are you an ambitious Internal Sales / Inside Sales Team Leader?
We are an international manufacturer of world-class material handling / automation related product solutions, into key segments including: Food & Beverage, Warehousing, Distribution, Courier & Express Parcel, Automotive, Airport Logistics, etc.
Reporting into the Operations Support Manager you will ensure that the day to day functions of the administration department are completed, in support of the operation.
About the role
Shift pattern to be discussed at the interview stage.
Leading and influencing a team of 15 customer service assistants whilst leading by example.
In conjunction with the Customer Service Manager, providing a full professional service for delivered customers and branches whilst ensuring tasks are completed accurately and efficiently, working within business SLA's.
As an IS Analyst (Support) working within the Booker IS team, you will ensure service availability, security and performance across multiple systems to help improve customer happiness and cash profit.
The ideal candidate will have experience of service management, critical issue procedures, incident management, and customer support.