Asa the EUC Support Analyst it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB.
Sysco are currently recruiting for an EUC Support Analyst to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager.
Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner.
Confirm availability of data for new requirements and/or support the review of new data points if required.Champion reduction in data movement across the business highlighting areas of data movement duplication for remediation.Holder of requirements and documentation ensures all reporting and analytics developments are documented as required and documents are updated ensures visibility of key data points for users (SEED Tables / ODI tables etc).Steward and auditor of functional KPIs ensuring consistency of measurement.
Brakes have a fantastic opportunity for a Data Steward to join the central data team, reporting to the Head of Data, Reporting & Insights GB.As the Data Steward for Data and Analytics it is your responsibility to ensure Sysco GB activities within the data and analytics space are consistent, monitored and compliant with defined standards and governance.The role sits as a key co-ordinator within the central data team, supporting the enablement of nimble and functional data and analytics innovations within governed standards and principles to ensure data architecture principles are adhered to, development standards are maintained and risk and opportunities within the data network are identified and understood.The role has responsibility for efforts undertaken within Sysco GB data and analytics only and does not support International or US owned items within the GB space.Key Accountabilities & Responsibilities:
Deploy and steward the Analytics Development Process and Ways of Working with functions ensuring compliance and educating on standards (e.g., coding / data builds /refresh times / scheduling/ capturing criticality / service support agreements etc)Manage analytics archiving rules ensuring dashboards are reviewed and cleansed according to standards.Store centrally Data and Dashboard business ownership and review access rights aligned to security views / Manages license requirements and challenge to reduce costs as required.Ensure all developments pass through the required governance process (i.e., TDA) if required and highlight exceptions to future state architecture.Own and manage the data catalogue and lineage mapping / data configurations / reporting data (or data process) dictionary across the data landscape.Assess data or application changes for business impacts / support technology change programmes assessing impacts to data requirement.
In ESS you'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who love to give great customer service.We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence.
You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a supportive environment.
Looking for a spicy new role?We're looking for a motivated and passionate Kitchen Assistant who will be the heart of our operation for Defence on a full time basis, contracted to 40 hours per week.
You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
You'll join a team that takes a real pride in what they do, in their food, in their brand but most of all pride in their people.
Provide a consultative/supervisory service to a staff team operating within a multi-agency environment to provide professional expertise, skills and advice to enable a safe, effective and high quality service to disabled children and young people that meets agreed existing and new policies and practices.
Manage a complex caseload of disabled children and young people aged 0-25 to assess, plan, monitor and review the support/personal assistance needs of service users, working in a person-centred way to ensure that resources are utilised effectively to safeguard and promote the welfare of disabled children and young people.
The post holder should be working in line with the Social Care Capability Framework.
Our client is a reputable and established provider of plumbing and mechanical services, dedicated to delivering high-quality solutions to our clients.
With a focus on excellence, reliability, and customer satisfaction, we specialise in plumbing installations for commercial, industrial, and residential projects.
Majestic Wine are looking for a dynamic, ambitious and driven individual in the Kent area who wants to grow and develop in a company that's revolutionising retail!
Who are we?Majestic is the UK's largest specialist wine retailer, operating a network of over 200 stores nationwide.
Fancy joining the UK's number one Wine Specialist
Fancy joining the UK's number one Wine Specialist?
Work with the Director of Customer Experience to support research programmes and deliver a range of insight.Manage the daily/weekly/monthly secure data provision requirements that enable the effective and error-free running of the voice of the customer' (VoC) programme, simplifying processes where possible.Run validation checks to ensure programme data is always accurate.Support our external partner to improve response levels and deliver more user-friendly reporting.Develop a deep understanding of the VoC platform and the actionable insights it delivers to enable effective identification of trends and new issues or opportunities arising that will support the drive towards a better experience for customers.Manipulate historic data in Excel, combined with internal data where necessary.Manage the VoC platform integration with Salesforce to ensure accurate display of data and identification of insight for colleagues.Work with the 3rd Party provider to design effective dashboards to display relevant data and insight to colleagues to drive decision-making.Results analysis of all HORT Surveys (qualitative customer head office research) completed with contracted customers.Manage theme tracker across multiple surveys.Build and deliver half yearly reporting of key trends to support improved retention of contracted business.Support with survey build and sample management.Build and maintain a central resource that catalogues historic research and areas covered to reduce duplication and speed response levels to the business for insight requests.Analyse the output of smaller surveys, delivering the results in a timely, clear and informative way, including response rates and comparison to prior surveys where relevant, to support decision making.Manage the master research requirements schedule, ensuring customer impact is minimised.
We are currently recruiting for a Customer Insights Executive to join the Customer Experience (CX) Team in the Marketing function on a full time, permanent basis, reporting to the Director of Customer Experience - Sysco GB.As a key member of the Customer Experience team, the Customer Insights Executive will support the CX function with data management, processing and analytical capabilities to ensure the delivery of high quality, robust insight.
The delivery of this insight will ensure that the business can make evidence-based, strategically sound decisions that help us to prioritise activities and continually improve the experience our customers have when they trade with Sysco GB businesses.The Customer Insights Executive will support the business to build a deep understanding of our customers using both internal data and research outputs to define customer needs, pain points and requirements for the future.This is a great opportunity for a person with a data-based qualification who is comfortable with quantitative data work but has experience or an interest in qualitative data and insight and who would like to apply their skills to a customer experience and insight analysis role.Key Accountabilities and Responsibilities:
Working pattern: 2 to 3 varied over 7 days shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview