As our Call Handler you will be responsible for maintaining property services by delivering planned and reactive maintenance to an agreed programme, budget and quality within the company's operational targets.
General
We are an established, family run, privately owned business that has been setting standards for efficiency, innovation, and quality for the past 60 years.
Aston Group is a leading Building Services and Facilities Management company for commercial and residential clients.
Our client is looking for someone who has been in a "call-handler" role and is used to working with sometimes difficult customers.
The successful candidate will be the first point of contact for all customers in connection with service calls; allocating these calls as necessary to specific engineers and ensuring that the computer systems used are actively and accurately updated.
37.5 hours per week - this is based on 3 shift patterns of 07.45-16.15, 08.30-17.00 and 09.30-18.00.
We share our passion for history through the joy of collecting, and pride ourselves on delivering exceptional customer experience to our loyal customers.
The London Mint Office is a leading provider of rare coins and commemoratives to celebrate momentous occasions for over a decade.