Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.
General
As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
A highly established and well regarded company is actively seeking a Customer Support Coordinator to manage their day-to-day customer service administration and the coordination of issue resolutions.
Key Responsibilities
Manage and respond to customer queries via email and phone.
Enjoy a varied role where you will bring skills across helpdesk support and server support into this blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too!
You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills.
Take on a fabulous opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role onsite as a '2nd line'-esque Support & Server Analyst as part of a growing IT team.
Maintain accurate asset registers and coordinate data for precise billing.
General
If you're skilled in Excel with Sales & Administration experience looking to thrive in a tech-focused, innovative environment, we'd love to hear from you!
We're on the hunt for an ambitious and organised Asset Management Coordinator to join our dynamic Customer Experience Team!