Posted by Pure Resourcing Solutions • £23K/yr to £26K/yr
As a 1st Line IT Support Technician, you will be responsible for providing technical support to users, ensuring that all issues are resolved in a timely and professional manner.
You'll handle everything from day-to-day user queries to more complex technical issues, escalating where necessary.
This is a fantastic opportunity for a proactive IT professional to join a dynamic team and contribute to the smooth operation of the organisation's IT services.
TNS (Transaction Network Services) is looking for a motivated and customer-oriented Operations Support Technician, to work within their Payment Markets division.
General
Come join the excellence!
An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.
Responsible for answering all calls and chats to the Service Desk within the SLA response times.
General
The purpose of this role is to work as part of the UK Service Desk Team, covering IT support to all UK business users and involves working on incidents and service requests using the Service Desk tool (Service Now).
The work involves logging, troubleshooting, diagnosing and managing incidents through to resolution as well as assisting with Service Requests.
A skilled onsite IT Support Technician with 1-3 years of experience is needed to join our team at Venom IT, a well-established and fast-growing UK-based MSP IT solutions company based in Cheshire, on a full-time basis.
Our key products include cloud, server, desktop and application support.
Venom IT has many prestigious partners and has worked with several established enterprises.