Responsible for answering all calls and chats to the Service Desk within the SLA response times.
General
The purpose of this role is to work as part of the UK Service Desk Team, covering IT support to all UK business users and involves working on incidents and service requests using the Service Desk tool (Service Now).
The work involves logging, troubleshooting, diagnosing and managing incidents through to resolution as well as assisting with Service Requests.
Posted by Aspire People Limited • £13/hr to £14/hr
We are seeking a dedicated and skilled ICT Technician to join our secondary school's technical support team.
The successful candidate will be responsible for managing and maintaining the school's ICT systems, providing technical support to staff and students, and ensuring the smooth operation of all computer-based technologies.
This role is crucial in supporting teaching and learning in a modern educational environment.
Posted by Aspire People Limited • £13/hr to £14/hr
We are seeking a dedicated and skilled ICT Technician to join our secondary school's technical support team on a temporary basis, providing maternity cover most likely starting around Christmas- though it is possible the role may become permanent as the school is considering growing the team.
The successful candidate will be responsible for managing and maintaining the school's ICT systems, providing technical support to staff and students, and ensuring the smooth operation of all computer-based technologies.
This role is crucial in supporting teaching and learning in a modern educational environment.
Posted by Aspire People Limited • £13/hr to £14/hr
We are seeking a dedicated and skilled ICT Technician to join our secondary school's technical support team.
The successful candidate will be responsible for managing and maintaining the school's ICT systems, providing technical support to staff and students, and ensuring the smooth operation of all computer-based technologies.
This role is crucial in supporting teaching and learning in a modern educational environment.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.