Posted by Virtuoso Recruitment Limited • £23K/yr to £25K/yr
Responsibilities of the role include
Answer account holder query calls, provide basic technical support to our account holders, respond to email queries using Freshdesk ticketing system, processing account holder applications, provide sales advice to new account applicants, provide advice to existing account holders, raise credit and debit invoices and make adjustments to accounts.
General
They are looking for energetic and motivated graduates to join our small but friendly Technical Support team based in Northampton.
Our Client is fast growing multi-award winning Group of businesses providing Debit/Credit Card Processing Facilities to small businesses, retailers and charities.
You will be resolving complex technical issues, troubleshooting software and hardware problems, and ensuring the smooth operation of IT systems.
Are you a highly skilled and motivated Platform Operations Engineer (Level 2) with excellent communication skills, a strong technical background, and a passion for delivering exceptional customer service?
If so, City Plumbing are seeking experienced Platform Operations Engineers to join our newly created IT team and help deliver exceptional technical support to our customers and colleagues.
Posted by Pertemps Northampton • £23K/yr to £25K/yr
Responsibilities
Provide administrative support of the Technical Services Department Vehicle Fleet as and when required.
Provide administrative support to the Customer Services Team as directed by the Customer Service Manager/Team leader.
General
Our client based in Northamptonshire require a Customer Service Operations Co-ordinator to join the office to provide administrative support to the engineering team.