My renewables client based near Portsmouth are looking for a Lead Support Technician to join their growing team, offering a great package for the right candidate.
Key skills they are looking for with the right individual are:
My client is focused on the provision of solar to both residential and commercial customers.
We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.