We are looking for a skilled and proactive Technical Support Officer to join our Service Desk team.
Department: Service Desk
You will provide outstanding technical support for our software products, playing a vital role in ensuring smooth operations and delivering top-tier customer service.
We are looking for a skilled and proactive Technical Support Officer to join our Service Desk team.
Department: Service Desk
You will provide outstanding technical support for our software products, playing a vital role in ensuring smooth operations and delivering top-tier customer service.
Working for a well-established market leader, the Technical Support position involves both internal and external customer service, provisioning hardware, fault diagnostics and ongoing product support.
Working as part of a driven and motivated team, the Technical Support will be key to ensuring the best possible level of customer service.
The successful Technical Support will be rewarded with ongoing training and progression opportunities, company social events, a company pension scheme and free onsite parking.
My renewables client based near Portsmouth are looking for a Lead Support Technician to join their growing team, offering a great package for the right candidate.
Key skills they are looking for with the right individual are:
My client is focused on the provision of solar to both residential and commercial customers.
Posted by TEC PARTNERS LIMITED • £25K/yr to £30K/yr
General
Delivering technical support via phone, email, and online channels to end-users, distributors, and internal teams.
About the Role
Join our team as a Technical Support Specialist, where you'll play a pivotal role in providing expert assistance across our range of chemistry products.
Reporting to the Technical Service Manager, this position encompasses three primary areas: Technical Support, Custom Quotation, and R&D Application Testing.
We are seeking a Technical Support Specialist to provide essential support to our Shift Supervisor, ensuring that all planned and unplanned work is carried out effectively and to the highest standards.
Shift Patterns: 3 on 4 off / 4 on 3 off
This role is crucial in maintaining our company's reputation for excellence and requires a professional who can ensure efficiency and adherence to safety and customer standards at all times.
Customer Support / Service Desk / Helpdesk Technician
Join our client's Helpdesk team as a Customer Support Technician and play a pivotal role in maintaining their commitment to exceptional customer service.
In this role, you'll leverage your technical expertise to manage faults and resolve remote cases efficiently.