Posted by Trinity Resource Solutions • £28K/yr to £30K/yr
General
We are looking for a German speaking 1st Line Technical Support Analyst to provide excellent technical support, customer service and advice on all technology related issues for our client retail businesses across Europe and the UK
You will be accountable for
Providing technical support to European and UK bsuinesses, Field Consultants, retail staff via phone or email as first point of contact, escalating complex technical/digital issues to senior team members as in when required.
Escalating hardware related issues to vendors and Point Of Sale software issues.
Do you have Customer Service / Client liaison experience and enjoy working within a fast-paced commercial role?
We're working with a market-leading Company, who've created a new vacancy as they continue to grow their business.
The Role
Based in High Wycombe and working within a small, dedicated team and part of a wider group, you'll be responsible for ensuring the consistent operation of the customer order process.
They are seeking a dedicated and proactive Customer Service Representative to join their team in High Wycombe.
My client is a global leader in the distribution of electronic components, committed to excellence in every aspect of their business.
They pride themselves on delivering top-notch service to their customers and fostering a dynamic work environment where every team member is valued and supported.