We provide personalised outcome based support to enable individuals with significant care and support needs to live safely, happily and successfully in the community.
Our focus is to fill the gaps in accommodation and support provision for uniquely complex and challenging individuals by taking a fresh perspective to their support needs.
We provide community-based registered care services for people with learning disabilities, autism and associated complex care needs.
You will be expected to assist the support team in their duties, providing 1st/2nd/3rd line support, via email/phone, in-person and remotely.
Reporting to the firms IT Director, you will be responsible for managing a team of 4 IT Support Analysts, whilst providing hands-on technical support for all UK offices.
General
Please note this is not an infrastructure support or project management role.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
"Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will be the first escalation point for our wider support teams and is expected to provide anything from general advice to colleague through to in-depth technical assistance to customers.
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
An excellent opportunity has presented itself to join our client, as their Retail Store Manager.
An industry leader in the fashion sector, we are actively recruiting for a Retail Store Manager to join the management team, reporting to the Area Manager.
Shift Patterns: 5 days out of 7 (Weekend work included)