They are now looking for a Technical Support Engineer due to the growth of the business.
Successful candidates will have an in-depth knowledge in access controls and will also provide technical support, troubleshooting assistance and provide resolutions to customers via email and telephone.
Our client is a global manufacturer who specialises in electronic gates and access controls security systems.
My client is looking for someone to join their support team to fulfil 2nd line support responsibilities.
2nd Line Technical Support £25,000 Newcastle On-site
The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through various channels such as telephone or ticketing systems.
CEF is a global electrical wholesaler, providing electrical products to people in the industry known for its extensive range of products and commitment to customer service.
Founded in 1951 in the United Kingdom, it has since expanded to over 1,000 locations across multiple countries, including the United States, Canada, Australia, and Europe.
General
We in IT are delivering value to our business and our customers with the innovative solutions that enable our business to better serve our customers today and in the future.
Join our dynamic team as an IT Systems Support Team Leader, where you'll oversee and mentor a team of IT Systems Support Technicians, ensuring exceptional on-site and remote IT support for our clients.
You'll play a crucial role in configuring, maintaining and documenting our clients' backups, disaster recovery, and security solutions, guaranteeing the resilience and security of their digital infrastructure.
Are you an experienced IT professional with a knack for leadership and a passion for guiding a team to success?
Talent84 is delighted to be representing our client, a highly successful engineering business based in County Durham who are enjoying an extended period of growth and high-performance.