In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the organisations software and platform.
General
Length: 12 Months
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.
As an IT Support Engineer, you will be responsible for providing 1st and 2nd line support, resolving technical issues, and maintaining a high level of customer satisfaction.
We are seeking a skilled IT Support Engineer to join our growing team.
This role is crucial in ensuring the smooth operation of our clients' IT systems.
Support Engineer / Front-End (JavaScript, CSS, HTML, XML) - Digital Business - Staines
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the ServiceNow software and platform.
A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Platinum Recruitment is working in partnership with a popular business within the retail industry and we have a fantastic opportunity for a Support Engineer Role to join their team and support their existing engineer team nationally.
You will be happy to travel, offer support & be of any assistance to all offsite engineers
In a varied and highly-visible role, the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work.
If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with head offices in Basingstoke.
My client operates a modern Microsoft environment based around core technology including Windows 10, Office 365 and Active Directory.
My client is seeking a talented Technical Support Engineer to join their tech support team.
In this role, you will collaborate with the engineering team and assist end-customers by providing support for a range of IT, Unified Communications, and Collaboration solutions, both on-premises and in the cloud.
Excellent customer service and communication skills in English are just as important as strong analytical troubleshooting abilities and solid ICT expertise.