We actively cultivate a culture where assisting colleagues isn't merely a task but a shared passion, fostering a collaborative environment that places a premium on support.
This is a French speaking roleIn our commitment to excellence, we thrive on a set of guiding principles that shape our approach at Safestore.
Our unwavering commitment to efficiency is evident in our focus on delivering solutions that are not only clear and concise but also highly effective, ensuring our services consistently uphold the highest standards.
Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification
A great opportunity to support a busy team within the UK Support Function, whilst learning new skills and having the opportunity to be a part of a fantastic team
Security Clearance: British Citizen or a Dual UK national with British citizenship.
Our client, a global leader in their market is seeking a technical support advisor to join their high performing team.
This is a fantastic opportunity for a technical support advisor with experience in 3D printing and modelling.
They will be responsible for responsible for all customer inquiries including (but not limited to) technical support, general purchase questions, order fulfilment, education, product training and general problem solving across all various product lines.
Working within the Technical Support team, this role will involve proactive investigation, fault finding, problem-solving, troubleshooting, and resolution of customer support requests via phone, email, chat, WhatsApp and tickets.
Everything about CSL is designed to keep our customers connected, secure and live.
Simplicity, service and reliability have been at the heart of everything we do since CSL was founded in 1996.
Provide first and second line technical support to end-users via phone, email, and in-person.
General
The IT Support Engineer will be responsible for providing first and second line technical support to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems.
Our Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join our IT support team.
This position will allow you to work closely with customers and learn from scratch about all their technical products to provide troubleshooting support.
Are you looking for a fast paced role working for a growing technical business based in Watford?