Manage supporter correspondence to an exceptional standard, ensuring service level agreements are met - manage the supporter cases and complaints, which includes correspondence with supporters ensure that SLAs are set and met and seek advice and help to ensure all supporter queries are answered.
A dynamic and thriving company is seeking a dedicated Customer Support Assistant to join their team on a permanent basis.
This role is based in Byfleet, providing an excellent opportunity for someone with a background in customer service and administration to contribute to the success of a growing business.
Key Requirements
Previous experience in customer service and administration.
We are looking for a Care Assistant to work in a rewarding role, delivering person-centred care and assisting our clients to continue to live independent and fulfilling lives.
If you are a Support Worker living in Morecambe or nearby areas looking to help vulnerable people supporting them in their daily basis activities, If you are comfortable helping with meal preparation, household chores, administering medication, managing finances, accessing community facilities, going shopping, meeting friends, visiting the doctors, finding a job, or providing general emotional support.
Tradewind Recruitment is currently seeking a highly motivated learning support assistant to provide invaluable assistance to a child in KS2 who has mild autism and attachment issues.
As a learning support assistant, you will play a vital role in the child's educational journey, providing one-on-one support tailored to their specific needs.
Your responsibilities will include: Building a trusting and supportive relationship with the child: Your empathetic nature will be key in establishing a connection with the child, fostering a sense of security and trust.